Field Service Technician - Level I (Fire Alarm)

Essential Duties And Responsibilities

• Contact customer to set up service.
• Perform inspection and testing tasks on fire alarm systems according to OPS work instructions.
• Typical inspection and testing tasks include:
• Test and clean smoke detectors
• Test manual pull stations and other initiating devices
• Test other system inputs and outputs
• Test and verify audio visual components
• Inspect and test fire extinguishers
• Record inspection and test results in the company’s electronic inspection program.
• Review inspection and test results with the customer.
• Conduct training with customer on the functionality of the fire system.
• Aid in installation and commissioning tasks with supervision.
• All other duties as assigned.

Minimum Education And/Or Experience

• A high school diploma or equivalent, required.
• One year experience in servicing commercial Fire Alarm systems, required.
• An associate degree in electronics or related field, preferred.
• Experience with the following manufacturers: Kidde, Fenwal, Notifier, Fike, FCI, preferred.

Knowledge, Skills And Abilities

• Basic computer literacy.
• Basic mechanical and electrical ability.
• Demonstrated ability and interest in learning electrical and mechanical concepts.
• Capable of using Windows-based software as well as mobile iPad applications.
• Excellent verbal and written communication skills.
• Organized and detail-orientated.
• Strong critical thinking and problem solving skills.
• Self-directed with the ability to work autonomously.
• Demonstrated customer service mindset.

WORK ENVIRONMENT

• This is a remote position that would be deployed from the associate’s home to local job sites for installs, service, or repairs.
• Company vehicle, tools, technology, and equipment provided.
• Occasional on-call days and/or overtime required for unscheduled service needs.
• Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
• Overnight travel required up to 25% of the time.

ONCE YOU LAND THIS POSITION, YOU’LL GET TO ENJOY:

• Working for a company where the associates are viewed as the company’s greatest asset.
• Being part of something you can be proud of – making a difference in the health and wellness of people and our planet.
• A growing company with a first class reputation in our respective industries.
• A culture that is fun, family oriented and entrepreneurial.
• A company that offers a focus on work life balance and encouragement to make a big impact.
• A caring group of associates with a commitment to make the communities we work in better for all.
• Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development.
• Equal Opportunity Employer/Vet/Disabled