Field Service Technician (Level 1)

PRIMARY ACCOUNTABILITIES

• Repair and perform preventative maintenance on marketing equipment
• Unload and reload with products as necessary
• Educate customers on basic equipment repair and upkeep procedures
• Install equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice.
• For box syrup, build racks and connect lines
• Fill installed equipment and adjust to proper mixture
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)
• Collect accurate and complete equipment and customer information
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• After each call, complete documentation on e-pad
• Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
• Follow all safety requirements, regulations, and processes
• Follow all driving rules and regulations when operating company vehicle
• Complete of all job role training modules (Pepsi Pro training)
• Build competence and skill in diagnosis and repair of beverage industry equipment
• Regular, reliable, predictable attendance

BASIC QUALIFICATIONS

• 18 years or older
• 21 years or older if Valid U.S. CDL Required
• CDL license with Non-Excepted Interstate Status (if applicable)
• Pass DOT Physical and DOT Road-test if required
• Adhere to DOT Regulations
• Ability to communicate effectively in English if CDL required