Field Service Technician - Las Vegas, Nevada

About the role

BeaconMedaes is seeking a Medical Gas Field Service Technician for the Las Vegas, Nevada area. This role is ideal for a highly motivated and energetic individual looking to become part of a dedicated team.

Responsibilities

• Perform routine, preventative maintenance and repairs on medical gas equipment at customer facilities.
• Conduct diagnostics on malfunctioning products, determine causes, and perform repairs.
• Document operating parameters before and after maintenance and repairs.
• Provide walk-through evaluations and basic system assessments.
• Offer high-level customer service, responding to customer needs and meeting expectations.
• Develop rapport with customers through communication, interpersonal skills, and professionalism.
• Serve as an ambassador for BeaconMedaes.
• Train and assist other Service Technicians as needed.
• Provide technical support to other departments and personnel as required.
• Maintain proper safety procedures and PPE.
• Maintain a professional image through appearance and actions.
• Ensure the service vehicle is maintained according to manufacturer's recommendations.
• Manage inventory levels accurately to provide quick customer repairs.
• Complete job reports, time sheets, expense reports, and other job-related paperwork.
• Return parts replaced under warranty as requested by Technical Support, Quality, or Service Management.
• Communicate effectively with all necessary parties to complete assigned tasks.

Requirements

• 5+ years of technical field service experience maintaining and repairing various types of mechanical and electrical equipment.
• Demonstrated expertise in the maintenance, overhaul, and repair of a wide variety of compressed air or vacuum equipment.
• Strong mechanical and electrical skills.
• ASSE 6040; ASSE 6030 or ASSE 6020 credentials.
• Associate degree or equivalent technical training in mechanical and/or electrical, or equivalent experience.
• Comfortable using a computer, familiar with Microsoft 365, including Outlook, Word, Excel, and Teams.
• Solid understanding of mechanical and electrical components.
• Customer-focused and takes ownership of meeting customer needs.
• Good oral and written communication skills.
• Detail-oriented.

Skills

• Computer proficiency.
• Familiarity with Microsoft 365 tools.
• Understanding of mechanical and electrical components.
• Excellent communication skills.
• Attention to detail.

Benefits

• Affordable health insurance, dental, vision, and life insurance.
• Paid time off.
• 401(k) retirement plan.
• Professional development opportunities.
• Collaborative, inclusive, and flexible work environment.
• Reasonable accommodation for disabilities.