FIELD SERVICE TECHNICIAN - Kansas City, MO

This role is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

About the role

You’ll be the go-to expert for customers across your region—diagnosing, repairing, and maintaining highly specialized truck-mounted equipment. Most work is performed on customer sites, with occasional shop support.

Responsibilities

• Troubleshoot, repair, and maintain:
  • Bucket trucks / aerial devices
  • Digger derricks
  • Truck-mounted cranes (LMI & CAN-bus systems)
  • Hydraulic utility equipment & major components
  • Heavy- and light-duty truck chassis, diesel, and electrical systems
• Perform inspections, preventive maintenance, and on-site diagnostics
• Read and interpret manuals, schematics, and repair orders
• Use laptops and diagnostic software to identify issues
• Complete documentation accurately (repair orders, timecards, inspection forms)
• Communicate with customers and CTOS teams to minimize downtime
• Follow all safety, environmental, and regulatory requirements
• Participate in ongoing CTOS and manufacturer training
• Travel within and occasionally beyond your assigned territory

Requirements

• High school diploma or GED
• 5+ years of related experience (field or shop tech)
• Valid driver’s license (CDL Class B preferred)
• Must provide your own mechanic tools
• Proficiency using documentation software and managing time effectively

Qualifications

• You enjoy working independently and solving problems in real time
• You’re experienced with hydraulic, mechanical, and electrical systems
• You’re comfortable interacting with customers and working in the field
• You want a role where every day is different

Preferred Skills

• Electrical, hydraulics, welding, and schematic/blueprint reading
• Diagnostic software experience (QuickServe, DTNA, etc.)
• DOT, ANSI, and dielectric testing experience

What We Provide

• Company-provided utility service truck (crane, welder, compressor)
• Company phone, computer, and diagnostic tools
• Uniforms, safety gear allowance, tool discounts

Benefits

• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Paid vacation, sick time, and holidays
• Short-term & long-term disability
• Employee Stock Purchase Plan

Pay

Competitive pay based on experience + overtime opportunities

Location: Kansas City, Missouri