Field Service Technician – Industrial Controls & Combustion
About the role
John Zink is hiring a Field Service Technician to support refining and petrochemical customers across the Albuquerque, NM region. This customer-facing role involves serving as a field expert, commissioning, troubleshooting, and maintaining industrial combustion, electrical, and control systems critical to safe, reliable plant operations.
Responsibilities
- Travel from your home base to customer sites to perform preventive maintenance, troubleshooting, testing, and commissioning of industrial equipment.
- Service and support electrical, mechanical, and control systems, including PLCs (Allen-Bradley, GE), VFDs, motors, pumps, valves, actuators, positioners, combustion/vapor control equipment, and emissions monitoring systems.
- Commission, troubleshoot, and modify industrial control systems, including PLC logic, PID loops, HMIs, and related devices.
- Diagnose and resolve electrical, controls, and instrumentation issues in live industrial environments using safe, effective work practices.
- Participate in an on-call rotation to support urgent customer needs.
- Maintain accurate technical documentation, including redlines on drawings and schematics.
- Perform work in confined spaces while following all required safety and entry procedures.
- Build strong customer relationships through clear, professional, and proactive communication.
Qualifications
- Hands-on experience modifying, diagnosing, and troubleshooting PLC-based control systems, including Allen Bradley, GE, or similar platforms.
- Working knowledge and application of NFPA 70E electrical safety standards.
- Ability to read and interpret P&IDs, electrical schematics, and fabrication drawings.
- Willingness and ability to travel 75% or more within the assigned region.
- Ability to obtain a Transportation Worker Identification Credential (TWIC) within six (6) weeks of employment.
- Valid driver’s license with the ability to operate a company vehicle.
- Physical & Work Environment Requirements: Ability to lift up to 50 lbs occasionally and 25 lbs routinely; ability to bend, stoop, crawl, climb, and maneuver around industrial equipment and piping; ability to work in outdoor environments, sometimes for extended or irregular workdays; ability to enter and work in confined or enclosed spaces for extended periods; visual and auditory capability to safely perform electrical and mechanical diagnostics.
Pay
This role is eligible for variable pay, issued as a monetary bonus or in another form. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.
Schedule
Travel: This role requires 75%+ regional travel, with occasional national travel. Home Base: Albuquerque, NM, or anywhere along the I 40 corridor between Albuquerque and Amarillo, TX. This territory includes an established customer base with opportunity to grow existing accounts and develop new business, not just maintain current work.