Field Service Technician III

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead installation, startup, commissioning, troubleshooting, repair, and preventive maintenance activities.
• Perform advanced diagnostics on mechanical, electrical, hydronic, and controls systems.
• Troubleshoot and repair gearboxes, bearings, shafts, couplings, fan assemblies, motors, EC motors, VFDs, sensors, and control systems.
• Perform advanced field repairs utilizing brazing, soldering, and welding techniques on heat exchanger components, piping, structural members, and ancillary equipment in accordance with Kelvion procedures and applicable industry standards.
• Evaluate damaged equipment and determine whether field welding or brazing repairs are appropriate or if component replacement is required.
• Perform structural modifications and minor fabrication to support field installations, retrofits, and emergency repairs.
• Inspect completed welds and brazed joints to ensure quality, structural integrity, and leak-free operation.
• Mentor Field Service Technicians I and II.
• Cookordinate activities with Engineering, Quality, Sales, Project Management, and customer personnel.
• Provide customer training, technical presentations, and detailed service reports with repair recommendations.
• Maintain strict compliance with OSHA, LOTO, JHA, fall protection, hot work permit, PPE, and customer safety requirements.

OTHER RESPONSIBILITIES

• Promote Kelvion's Standard of Excellence through safety, quality, and customer satisfaction.
• Follow all company policies, Code of Ethics, Vision and Values, and Operational Framework.

PRODUCT SPECIFIC RESPONSILITIES

• Air Fin Coolers: gearboxes, bearings, fan balancing, laser alignment, vibration analysis, structural repairs, drive systems.
• Dry Coolers: EC motors, VFDs, controls, BMS interfaces, hydronic systems, pumps, commissioning, thermal performance.
• Plate Heat Exchangers: complete plate pack rebuilds, gasket replacement, pressure testing, thermal performance, CIP, piping, flow analysis.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• Expert mechanical troubleshooting of rotating equipment and heat exchangers.
• Advanced electrical troubleshooting including three-phase motors, EC motors, VFDs, sensors, and controls.
• Commissioning and startup experience for mission-critical cooling equipment.
• Excellent customer communication and leadership skills.
• Proficiency with Microsoft Office and electronic service reporting.
• Ability to read and interpret mechanical, electrical, P&ID, and control drawings.
• Proficient in oxy-acetylene brazing of copper and steel components.
• Proficient in MIG, TIG, and/or Stick (SMAW) welding for field repairs and structural modifications.
• Ability to safely operate welding and cutting equipment in industrial environments.
• Knowledge of welding safety, hot work permits, and fire watch requirements.

PHYSICAL DEMANDS

• Frequent standing, walking, sitting, reaching, handling, feeling, talking, hearing.
• Frequent stooping, kneeling, crouching, crawling.
• Occasional lifting and/or moving up to 50 pounds.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Frequent exposure to wet and/or humid conditions, moving mechanical parts, high, precarious places, fumes or airborne particles, outside weather conditions, and vibration.
• Occasional exposure to toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, and risk of radiation.
• Frequent exposure to noise level in the work environment that is usually loud.

WORK ENVIRONMENT

• Frequent exposure to wet and/or humid conditions, moving mechanical parts, high, precarious places, fumes or airborne particles, outside weather conditions, and vibration.
• Occasional exposure to toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, and risk of radiation.
• Frequent exposure to noise level in the work environment that is usually loud.