Field Service Technician II – Part-Time

About the role

The Part-Time Field Service Technician is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides onsite service on a flexible, part-time schedule, performing first & second line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management.

Responsibilities

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Requirements

• High school diploma or equivalent
• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• 1+ years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
• Ability to follow written procedures, safety requirements, and work instructions
• Ability to accurately track and report time worked in an hourly environment
• Valid driver’s license with an acceptable driving record and ability to travel to field sites
• Ability to complete background checks, safety training, and required certifications, as applicable

Qualifications

• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields
• Enrollment in or completion of a technical, engineering, or trade school program
• Prior experience supporting field-based equipment or distributed technology environments
• Familiarity with service ticketing, work order, or preventive maintenance systems

Skills

• Basic troubleshooting skills
• Knowledge of mechanical, electrical, or IT systems
• Ability to follow written procedures and safety guidelines
• Ability to accurately track and report time worked
• Basic installation and maintenance skills

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401(k)

Pay

Hourly pay range: $20.61 to $29.46 per hour, based on experience, technical background, and assignment type

Schedule

Part-time, variable hours of up to 20 hours per week based on business needs; hours are not guaranteed

Example Shifts

• Example Scheduled Service Blocks (e.g., 8:00 AM–5:00 PM) or (10:00 AM – 2:00 PM)
• One to five scheduled days per week
• Weekends and holidays
• Seasonal or project-based assignments lasting 6–12 weeks