Field Service Technician II – Part-Time

About the role

The Field Service Technician II role is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides onsite service on a flexible, part-time schedule, performing first & second line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management.

Responsibilities

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Requirements

• High school diploma or equivalent
• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• 1+ years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
• Ability to follow written procedures, safety requirements, and work instructions
• Ability to accurately track and report time worked in an hourly environment
• Valid driver’s license with an acceptable driving record and ability to travel to field sites
• Ability to complete background checks, safety training, and required certifications, as applicable

Qualifications

• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields
• Enrollment in or completion of a technical, engineering, or trade school program
• Prior experience supporting field-based equipment or distributed technology environments
• Familiarity with service ticketing, work order, or preventive maintenance systems

Skills

This role requires a combination of technical skills and soft skills. Technical skills include knowledge of mechanical, electrical, or IT systems relevant to the supported environment, and proficiency in troubleshooting and performing basic maintenance tasks. Soft skills include the ability to follow written procedures, safety requirements, and work instructions, as well as the ability to accurately track and report time worked in an hourly environment.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401(k)

Pay

Hourly pay range: $20.61 to $29.46 per hour, based on experience, technical background, and assignment type

Schedule

Part-time, variable hours of up to 20 hours per week based on business needs; hours are not guaranteed

Example Shifts

• Example Scheduled Service Blocks (e.g., 8:00 AM–5:00 PM) or (10:00 AM – 2:00 PM)
• One to five scheduled days per week
• Weekends and holidays
• Seasonal or project-based assignments lasting 6–12 weeks

Additional Employment Information

Actual schedules may vary depending on service demand, site requirements, and technician availability.