Field Service Technician II – Part-Time

At NCR Atleos, headquartered in Atlanta, we expand financial access by optimizing branches, improving operational efficiency, and maximizing self-service availability for financial institutions and retailers globally. Our 20,000 employees are dedicated to keeping essential systems running, and we were ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.

About the role

The Part-Time Field Service Technician is an hourly, non-exempt position delivering frontline field support to ensure reliable operation of deployed equipment and systems. This flexible, part-time role involves onsite service, including first and second-line maintenance, installations, software/hardware upgrades, networking support, preventive maintenance, and spare parts management. Assignments are scheduled based on operational demand, peak service periods, and contractual requirements.

Responsibilities

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements.
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments.
• Deliver, replace, and return spare or defective parts while ensuring accurate documentation.
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
• Follow documented service procedures, safety guidelines, and site-specific requirements.
• Escalate unresolved or complex issues to higher-level technical support teams as directed.
• Provide basic status updates and participate in service coordination touchpoints when scheduled.

Requirements

• High school diploma or equivalent.
• Local candidate to the Seattle, Washington area.
• Authorized to work in the U.S.
• At least 19 years of age.
• 1+ years of experience in field service, technical support, or maintenance roles (professional, contract, or academic).
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
• Ability to follow written procedures, safety requirements, and work instructions.
• Ability to accurately track and report time worked in an hourly environment.
• Valid driver’s license with an acceptable driving record and ability to travel to field sites.
• Ability to complete background checks, safety training, and required certifications.

Preferred Qualifications

• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields.
• Enrollment in or completion of a technical, engineering, or trade school program.
• Prior experience supporting field-based equipment or distributed technology environments.
• Familiarity with service ticketing, work order, or preventive maintenance systems.

Pay

Hourly pay range: $20.61 to $29.46 per hour, based on experience, technical background, and assignment type.

Schedule

• Part-time, variable hours of up to 20 hours per week based on business needs; hours are not guaranteed.
• Example shifts: scheduled service blocks (e.g., 8:00 AM–5:00 PM or 10:00 AM–2:00 PM).
• One to five scheduled days per week, including weekends and holidays.
• Seasonal or project-based assignments lasting 6–12 weeks.
• Actual schedules may vary depending on service demand, site requirements, and technician availability.

Benefits

Full-time employee benefits (applicable if transitioning to full-time):

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

This is an evergreen job posting for future openings. Applications will be considered for upcoming part-time positions as they become available.