Field Service Technician II - Nashville, TN.

At NCR Atleos, headquartered in Atlanta, we expand financial access by optimizing branches, improving operational efficiency, and maximizing self-service availability for financial institutions and retailers worldwide. Our 20,000 dedicated employees drive innovation, and we were ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.

About the role

As a Field Service Technician at NCR Atleos, you will act as the first line of response to our customers, delivering solutions that build long-term relationships. You will organize, triage, and resolve customer issues, often addressing problems before they escalate. Our virtual and hands-on classroom training will equip you with the skills to provide timely and effective service. This role keeps global commerce running and serves as an ambassador for the NCR Atleos brand.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as ATMs and self-checkout systems within an assigned territory.
• Perform maintenance, repair, and system overhauls.
• Manage network faults, traffic, configuration, security, and remote system access.

Requirements

• Local candidate to the specific geographic area (Nashville, TN).
• Authorized to work in the U.S.
• At least 19 years of age.
• Valid driver’s license with a driving record that satisfies NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions with or without reasonable accommodation.
• Willingness to travel extensively, including driving several hours per day.
• Ability to work rotating and weekend shifts.
• Capability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance.
• Physical ability to bend, squat, walk, stand, sit, reach, and work with hands, including repetitively grasping and manipulating objects of varying sizes.

Preferred Qualifications

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, or N+ Certification.
• One or more years of related experience.

Pay

Salary range: $40,800.00 to $59,200.00, with higher compensation for well-qualified, experienced professionals.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short- and Long-Term Disability
• Paid Vacation
• 401k