Field Service Technician I - Nashville, TN

About the role

NCR Atleos is seeking a Field Service Technician I to join our team in Nashville, TN. This role is ideal for individuals who are passionate about problem-solving and learning new skills, particularly those with a background in military service or related fields.

Responsibilities

• Represent the NCR Atleos brand by responding to customer needs on-site.
• Diagnose and resolve basic ATM issues using error logs and service app information.
• Perform minor maintenance and repairs on ATMs, both indoors and outdoors.
• Accurately report work performed and update customer records.
• Maintain parts inventory and related records.
• Report hours worked and miles driven daily.
• Follow safety and security procedures.

Requirements

• Reside in the specified geographic area.
• High School Diploma or equivalent.
• A valid driver's license and a clean driving record.
• Reliable transportation for work purposes.
• Familiarity and ability to use an Android cell phone (company provided).
• Basic electrical and mechanical aptitude, skills, and knowledge.
• Good problem-solving skills and the ability to work under pressure.

Qualifications

• Possess a valid driver's license and meet company requirements.
• Provide proof of minimum insurance coverage.
• Have the ability to work a flexible schedule including nights, weekends, overtime, and/or flex shifts.
• Be able to work outside in all seasons with potential exposure to the elements.
• Have a high level of personal integrity and work well with minimal supervision.

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation

Pay

The hourly rate of pay is $14.00, with an additional $6.00 per activity completed. Total pay range is $30,000-$45,000 annually.

Schedule

This role requires dispatching daily on a call-by-call basis or having a daily schedule. Flexibility is key, including nights, weekends, overtime, and/or flex shifts.