Field Service Technician II - Miami, FL. (part-time)

About the Role

At NCR Atleos, our Field Service Technicians are the face of our brand—solving problems, supporting customers, and keeping essential systems running. As a part-time technician, you’ll enjoy flexible work, paid training, and hands-on experience in the field. This role is designed for individuals seeking flexible, hands-on technical work. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and established company policies.

Responsibilities

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Requirements

• High school diploma or equivalent
• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• 1+ years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
• Ability to follow written procedures, safety requirements, and work instructions
• Ability to accurately track and report time worked in an hourly environment
• Valid driver’s license with an acceptable driving record and ability to travel to field sites
• Ability to complete background checks, safety training, and required certifications, as applicable

Preferred Qualifications

• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields
• Enrollment in or completion of a technical, engineering, or trade school program
• Prior experience supporting field-based equipment or distributed technology environments
• Familiarity with service ticketing, work order, or preventive maintenance systems

Pay

Hourly pay range: based on experience, technical background, and assignment type.

Schedule

Part-time, variable hours of up to 19 hours per week based on business needs; hours are not guaranteed.

• Example Shifts: Scheduled Shift blocks (e.g., 8:00 AM–5:00 PM), (12:00 PM – 9:00 PM) and (3:00 PM – 12:00 AM)
• Two scheduled weekend days per week (Saturday and Sunday)
• Actual schedules may vary depending on service demand, site requirements, and technician availability

Benefits

Full-time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

Note: Benefits listed are for full-time employees; part-time roles may have limited or no benefits.