Field Service Technician II - Lift Truck

About the role

Ring Power Corporation, a full-line Caterpillar dealer since 1962, serves customers across Florida and the United States. With a "Customers First" reputation, the company employs over 1,700 people at 26 locations. We are seeking a Technician to diagnose, repair, recondition, and adjust equipment while maintaining high standards of safety, organization, and professionalism.

Responsibilities

• Diagnose, repair, recondition, and adjust equipment as required
• Complete all paperwork on troubled equipment assigned
• Attend training sessions as required
• Work in a neat, orderly, and safe manner, constantly seeking to improve methods and the safety of others
• Maintain a positive attitude and serve as a role model for other employees
• Maintain a minimum set of tools required for job performance
• Care for and maintain company machines/equipment and ensure co-workers are doing the same
• Utilize dealer computer systems for work orders and other documentation
• Maintain personal company service literature and maintain high awareness of technical changes in the industry
• Test, diagnose, and adjust equipment failures
• Repair or replace defective parts on machinery/equipment
• Disassemble components and clean parts
• Inspect components to ensure maximum parts are being reused to control repair costs
• Create repair estimates and submit information to substantiate quotes and estimates
• Prepare all parts requisitions, time cards, or service reports as requested by supervisor, ensuring they are legible and accurate with sufficient detail for service accounting needs
• Monitor job expenses versus repair estimates and ensure the lead person is aware of any cost overrun prior to job completion

Qualifications

• Must have completed standards outlined in the personnel achievement guideline or have been determined to meet the same qualification by the lead person based on division location
• Must be able to comprehend, speak, and write the English language
• Must possess excellent interpersonal and communication skills
• High School education including a specialized technical course or equivalent years experience as a Technician preferred
• 3–5 years direct Technician experience
• Combination of education and experience will be considered
• Must possess a valid Class D Driver's License

Physical demands

Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

• Climbing: Occasionally
• Balancing: Occasionally
• Stooping: Frequently
• Kneeling: Frequently
• Crouching: Occasionally
• Crawling: Occasionally
• Reaching: Frequently
• Standing: Constantly
• Sitting: Frequently
• Walking: Frequently
• Feeling: Occasionally
• Fingering: Frequently
• Grasping: Frequently
• Repetitive Motion: Constantly
• Talking: Constantly
• Hearing: Frequently
• Pushing up to 25 lbs.: Frequently
• Pushing 26–50 lbs.: Occasionally
• Pushing over 50 lbs.: Occasionally
• Pulling up to 25 lbs.: Frequently
• Pulling 26–50 lbs.: Occasionally
• Pulling over 50 lbs.: Occasionally
• Lifting up to 25 lbs.: Frequently
• Lifting 26–50 lbs.: Occasionally
• Lifting over 50 lbs.: Occasionally

Environmental conditions

• Inside environmental conditions (protection from weather but not necessarily from temperature change): Occasionally
• Outside environmental conditions (no effective protection from weather): Constantly
• Both inside and outside environmental conditions: Frequently
• Extreme cold (temperatures below 32°F for periods of more than one hour): Occasionally
• Extreme heat (temperatures above 100°F for periods of more than one hour): Frequently
• Noise (sufficient to cause worker to shout to be heard above ambient noise level): Frequently
• Vibration (exposure to oscillating movements of extremities or whole body): Frequently
• Hazards (proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to heat and chemicals): Frequently
• Atmospheric conditions (fumes, odors, dust, mists, gases, or poor ventilation affecting respiratory system or skin): Frequently
• Oils (air and/or skin exposure to oils and other cutting fluids): Frequently
• Required to wear respirator: Occasionally