Field Service Technician II - EMI

About the role

Provides intermediate-level support for marine control systems aboard commercial vessels, with increasing autonomy in system installation, calibration, and troubleshooting. Balances hands-on service work with customer-facing responsibilities and requires strong problem-solving skills.

Responsibilities

• Independently prepare and execute work assignments by interpreting technical drawings and specifications.
• Travel up to 75%, domestically and internationally, to shipyards, ports, and customer vessels.
• Lead or support system installations, wiring terminations, calibrations, and operational demonstrations to customers and regulatory authorities.
• Troubleshoot and repair complex electronic, hydraulic, and PLC-based control systems.
• Access and modify PLC logic in coordination with the programming department.
• Train and mentor Technician I staff on field practices.
• Maintain detailed service documentation and communicate field modifications to engineering.
• Represent the company to customers with professionalism and technical expertise.
• Participate in 24-hour on-call rotation.

Positional Requirements & Qualifications

Education & Experience

• Associate’s degree or equivalent technical training required.
• Bachelor’s in engineering/technology a plus.
• 2–5 years of experience.

Skills & Abilities

• Demonstrated proficiency with PLCs, electronic diagnostics, and mechanical systems.
• Strong ability to work independently in the field and make sound technical judgments.
• Must be able to travel and have a clear driving record in accordance with company driving guidelines.
• Clear background check and drug/alcohol screening.

Essential Physical Functions

• Lifting: up to 50 pounds.
• Adjusting or moving objects up to 50 pounds in all directions.
• Lift and carry: 50 pounds for 100 feet.
• Bending, stooping, walking and climbing stairs.
• Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
• Ascending or descending ladders, stairs, scaffolding, ramps.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one worksite to another.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Operating machinery and/or power tools.
• Operating motor vehicles or heavy equipment.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.
• Required physical ability if mandated by customer or regulatory requirements.