Field Service Technician II Davenham

Responsibilities

• Execute System Startup checklists at customer sites.
• Program and test 3rd party meters on-site.
• Complete startup certification reports and meter commissioning reports using provided templates.
• Professionally interact with customers, contractors, and end users.
• Diagnose and repair on-site product issues.
• Train and mentor internal and 3rd party technicians on service procedures.

Qualifications

• High School Diploma or equivalent experience.
• Proficiency with Microsoft Office and Windows.
• Valid driver’s license and ability to rent a vehicle.
• Ability to obtain government-mandated security clearances.
• Valid passport.
• Ability to obtain a company credit card.
• Experience using power and electrical testing tools.
• Advanced knowledge of electrical components and meters.
• Willingness to complete required training and certification programs.
• Ability to stay on-site for multiple months at a time.
• Knowledge/Skills/Abilities: Superior attention to detail. Basic electrical knowledge. Strong verbal and written communication skills. Service oriented mindset and customer focus. Effective critical thinking and troubleshooting skills. Basic understanding of network communication protocols (Telnet, SNMP, BACnet, etc.). Ability to consistently present and conduct oneself professionally as a Starline representative. Ability to travel via air and vehicle to customer sites. Willingness to work extended on site assignments (multi month stays). Willingness to train and support internal staff and external partners.

About Legrand

Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR).

About Legrand North And Central America

Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

About Legrand’s Data Center Power And Control Division

The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.