Field Service Technician II - Canada

About the role

Responsible for providing field service support in Canada. This includes diagnosing and resolving technical issues, maintaining equipment, and ensuring customer satisfaction.

Responsibilities

• Diagnose and resolve technical issues related to equipment and systems.
• Maintain and repair equipment as needed.
• Communicate effectively with customers to address their needs and concerns.
• Follow safety protocols and procedures at all times.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant experience in a technical support role.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in using common diagnostic tools and software.

Skills

• Technical troubleshooting skills.
• Customer service orientation.
• Basic computer literacy.

Benefits

• Competitive compensation package.
• Incentive programs for performance excellence.
• Vacation and holiday pay.
• Health insurance options.

Pay

• $25-$30 per hour based on experience.

Schedule

• Flexible schedule with evening and weekend availability.