Field Service Technician II

About the role

Zachary Piper Solutions is seeking a Field Service Technician II to join a leading wireless communications provider in St. Paul, Minnesota. This 100% onsite, local field-based role supports communications systems used by commercial businesses and public-sector organizations. The Field Service Technician II will deliver hands-on technical service, resolve radio system issues independently, and help customers keep their communications equipment operating reliably.

Responsibilities

• Configure, install, and service two-way radio equipment, including UHF/VHF and 800/900 MHz systems, repeaters, base stations, and dispatch consoles.
• Develop and update radio codeplugs with 12+ channels, multiple zones, and trunking configurations.
• Identify and resolve issues across BDA/DAS, microwave, wireless broadband, and supporting RF, audio, digital, and networking components.
• Use electronic diagnostic tools, schematics, and wiring diagrams to isolate equipment faults and evaluate supporting infrastructure.
• Assist customers onsite, explain technical recommendations, and support regional assignments with occasional overnight travel and on-call coverage.

Qualifications

• 3+ years of hands-on experience installing, programming, maintaining, or repairing two-way radio or wireless communications equipment.
• Experience servicing equipment from manufacturers such as Motorola, Kenwood, ICOM, Vertex, Harris, or EF Johnson.
• Working knowledge of radio theory, RF propagation, antennas, repeaters, base stations, duplexers, and multicouplers.
• Ability to operate RF/electronic test instruments and interpret schematics, blueprints, and technical documentation.
• BDA/DAS experience and relevant Motorola, ETA, NICET, CET, or OSHA certifications preferred.
• Candidates missing applicable certifications may be considered with the expectation of obtaining them within six months of employment.
• Valid driver’s license and availability for regional travel, occasional overnight assignments, and on-call responsibilities.

Pay

Salary Range: $55,000–$70,000 annually, depending on experience.

Benefits

• Medical, Dental, Vision, 401k Match, Paid Holidays, and PTO.
• Company Vehicle and Tuition Reimbursement.