Field Service Technician II

About the role

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer-owned medical products. This includes cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.

Responsibilities

• Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes.
• Load and unload Baxter products and maneuver medical equipment within truck beds.
• Troubleshoot and evaluate needed repairs. Perform routine cleaning & preventative maintenance on Baxter products.
• Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Navigate electronic devices like smartphones, tablets, or PCs to enter or acquire information.
• Demonstrate how to use Baxter products to hospital staff, caregivers, and other participants.
• Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain).
• Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck.
• Able to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing.

Requirements

• High School Diploma or GED
• Must be at least 21 years of age
• Valid driver’s license
• Obtain and maintain a DOT physical card required

Qualifications

• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
• Must wear proper PPE including safety shoes, eye protection, gloves, and protective clothing.
• Ability to safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck.

Skills

• Knowledge of medical equipment and its operation.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

Baxter offers a comprehensive benefits package including:

• Healthcare Insurance
• 401K
• Paid Time Off
• Parental Leave
• Employee Stock Purchase Plan

Pay

The estimated base salary for this position is $56,000 - $77,000.

Schedule

This position requires on-call coverage, up to 24/7 basis including weekends and holidays.