Field Service Technician II

About the role

Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it. Every repair, every delivery, and every call makes a real impact.

Field Service Technicians at Baxter are trained on working with our devices and will build off of previous mechanical or technical knowledge. The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers.

Responsibilities

• Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products.
• Troubleshoots devices and repairs any malfunctioning components.
• Uses the appropriate tools in making required adjustments and repairs.
• Provides on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Loads, unloads, and removes medical products, weighing up to 1680 pounds.
• Generates service revenue and completes activities required under service contract.
• Safely operates a fleet vehicle or company car ranging in size from a cargo van up to a 26,000-pound truck.

Requirements

• Applicants must reside within 35 miles of Pensacola, FL.
• High School Diploma or GED required.
• Must be at least 21 years of age.
• Valid driver’s license.
• Obtain and maintain a DOT physical card required.
• Prior technical or mechanical repair work required.
• Applicable technical or trade school training preferred.
• Must be authorized to work for any employer in the U.S. (We are unable to sponsor or take over sponsorship of an employment visa at this time).

Pay

The estimated base salary for this position is $41,600 - $57,200. The estimated range reflects an anticipated salary range for the position. Individual pay is based on location, skills, expertise, experience, and other relevant factors.

Benefits

• Medical and dental coverage starting on day one.
• Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount.
• 401(k) Retirement Savings Plan (RSP) with employee contributions and company matching.
• Flexible Spending Accounts.
• Educational assistance programs.
• Paid holidays and paid time off ranging from 20 to 35 days based on length of service.
• Family and medical leaves of absence.
• Paid parental leave.
• Commuting benefits.
• Employee Discount Program.
• Employee Assistance Program (EAP).
• Childcare benefits.