Field Service Technician II
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content.
We need to parse the posting.
Key info:
- Title: Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed
- Location: Texas (candidates who live in or near Texas)
- Hourly Rate: $42–$46 per hour, commensurate with experience (but we should not include Pay section if content is just "commensurate with experience"? The rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting states hourly rate $42–$46 per hour, commensurate with experience. That's a specific range, though includes "commensurate with experience". It's still a specific range. I think we can include Pay section with that info. The rule says avoid filler like "commensurate with experience" alone, but here we have a range plus that phrase. Likely acceptable.
- Eligible for overtime pay in accordance with applicable federal and state laws. That's also pay-related.
- About Alma Lasers: description.
- Summary: primary responsibility: travel to customer sites throughout continental US with focus on Central US and provide repairs to Alma Lasers equipment and complete Preventative Maintenance as scheduled. Sometimes provide level two technical trouble shooting with customers via phone.
- Essential Functions list: many bullet-like sentences.
- Competencies list.
- Education and Experience Required: Associates degree in electrical or electronic repair, or equivalent experience; 4+ years of Field Service experience; Experience with component level repair, preferred; Knowledgeable of ISO 13485 certification, preferred.
- Skills Required: Positive attitude... Ability to read diagrams and schematics; Microsoft Applications; NetSuite and Salesforce experience, preferred; Excellent organizational skills; Positive attitude (duplicate); Ability to multitask.
- Supervisory Responsibility: no direct reports but assists in mentoring peers.
- Work Environment: description.
- Physical Demands: description.
- Travel: 75-90% travel as needed; primarily support customers throughout Central US, with travel to East and West Coasts as business needs require.
- Work Authorization: documentation showing eligibility to work in US required.
- Other Duties: note about job description not comprehensive.
- EEO etc: we should remove boilerplate.
We need to produce sections: About the role (maybe summary), Responsibilities (essential functions), Requirements (education/experience), Qualifications (maybe certifications?), Skills, Benefits (maybe none? Not mentioned), Pay (hourly rate + overtime), Schedule (travel percentage?), maybe we can treat travel as Schedule? The rule: Schedule section only if posting actually states them. Travel is not schedule but maybe we can include under Schedule? The instruction: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can include Schedule if there is info about schedule (like travel %). The posting says "Travel: This position requires 75-90% travel as needed." That's schedule-related. So we can include Schedule section with that.
Benefits: not mentioned besides overtime pay eligibility (which is pay). No explicit benefits like health insurance etc. So we should not create Benefits section.
Qualifications: maybe we can treat Education and Experience Required as Qualifications? But we have both Requirements and Qualifications headings. We need to decide what to put where. Usually Requirements = education/experience; Qualifications = certifications/preferred. But we can also combine. The instruction: Prefer a few substantive sections over many thin ones. So we might combine education/experience and certifications into Requirements, and Skills into Skills. Or we could have Requirements (education/experience), Qualifications (preferred certifications), Skills (skills). Let's see if we have enough content for each.
Education and Experience Required: Associates degree ... 4+ years ... Experience with component level repair, preferred; Knowledgeable of ISO 13485 certification, preferred.
That's both required and preferred. Could split: Requirements: Associates degree ... 4+ years ... ; Qualifications: Experience with component level repair, preferred; Knowledgeable of ISO 13485 certification, preferred.
Skills Required: list.
Responsibilities: Essential Functions list.
About the role: Summary + About Alma Lasers? The "About the role" could be the summary paragraph. The "About Alma Lasers" is company description; maybe we can include under About the role or separate? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role containing summary and maybe company overview. That's fine.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." That's boilerplate? It's part of essential functions but it's a standard line; maybe we should keep? It's not substantive; it's a standard EEO line. Might be considered boilerplate. Safer to remove.
Also remove "Supervisory ResponsibilityThis position has no direct reports but assists in mentoring peers and other departments as needed." That's not boilerplate but maybe we can include under Responsibilities? It's a note about supervisory responsibility. Could be included under Responsibilities as a bullet.
Work Environment and Physical Demands: Are those considered substantive? They describe work environment and physical demands. Could be included under Responsibilities or a separate section like Working Conditions. But we only have allowed headings list; we could put them under Responsibilities as part of duties? Might be better to include under Responsibilities as they are part of job description. However the instruction: Use - for any list of duties/requirements/benefits. So we need to turn those into lists.
We need to preserve ALL substantive information; do not invent or summarize away detail.
Thus we need to extract each piece and format as appropriate.
Let's outline:
About the role
Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We are seeking candidates who live in or near Texas.
Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies with over 25 years of experience in energy-based devices (EBD). Operating in more than 100 countries worldwide, Alma combines advanced technology, clinical expertise, and a holistic approach to aesthetic and wellness care. In the U.S., Alma Lasers is one of the most trusted brands among physicians, clinics, and consumers—delivering innovative, science-based solutions for skin rejuvenation, body contouring, hair removal, and other aesthetic applications.
Summary: The primary responsibility of the Field Service Technician II is to travel to customer sites throughout the continental United States with a focus on the Central US and provide repairs to Alma Lasers equipment and complete Preventative Maintenance as scheduled. This position will sometimes provide level two technical trouble shooting with customers via phone.
But we might be duplicative. Could combine.
Better: About the role includes summary and company description.
Now Responsibilities: list essential functions.
We need to extract each essential function sentence:
- Diagnose and troubleshoot malfunctioning medical instruments or equipment
- Repair equipment after diagnosis
- Read diagrams and schematics to perform full board swaps as needed
- Test machines after repair to ensure proper functionality
- Maintain and complete all repair documentation paperwork
- Provide Level 2 support via phone to customers and internal employees
- Abide by company safety and health policies
- Low voltage electrical repair, using Multimeter, Oscilloscope, and other hand tools to troubleshoot and repair equipment
- Set appointments to perform preventive maintenance, service calls, and installations
- Work closely with the Client Relations team to resolve customer issues
- Perform device calibration using specified test equipment such as power meters
- Mentor and aid other field service personnel
- Develop troubleshooting documents for our Client Relations team
Also maybe "Come be a part of the amazing culture here at Alma!" is fluff, remove.
Also "Reasonable accommodations may be made..." remove.
Also Supervisory responsibility: "This position has no direct reports but assists in mentoring peers and other departments as needed." Could be added as a bullet.
Work Environment and Physical Demands maybe also as bullets under Responsibilities? Might be better to have a separate section but not allowed headings. Could incorporate under Responsibilities as additional bullets.
Travel: schedule.
Pay: hourly rate $42–$46 per hour, commensurate with experience. Eligible for overtime pay in accordance with applicable federal and state laws.
Now Requirements: Education and Experience Required (required): Associates degree in electrical or electronic repair, or equivalent experience; 4+ years of Field Service experience.
Qualifications: Experience with component level repair, preferred; Knowledgeable of ISO 13485 certification, preferred.
Skills: Positive attitude and approach to the job responsibilities and the Alma team; Ability to read diagrams and schematics; Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook); NetSuite and Salesforce experience, preferred; Excellent organizational skills; Ability to multitask. (Note duplicate positive attitude appears twice; we can include once.)
Also maybe "Ability to retain large amounts of information" is under Competencies. That could be a skill/competency. We could include under Skills or maybe under Qualifications? The heading Competencies is not in allowed list but we could treat as Skills. Let's include under Skills.
Thus Skills list includes: Positive attitude and approach to the job responsibilities and the Alma team; Ability to read diagrams and schematics; Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook); NetSuite and Salesforce experience, preferred; Excellent organizational skills; Ability to multitask; Ability to retain large amounts of information; Planning; Problem Solving/Analysis; Technical Capacity; Organizational Skills; Customer Facing Communication Proficiency.
But many of those are from Competencies list: Planning, Problem Solving/Analysis, Technical Capacity, Organizational Skills, Customer Facing Communication Proficiency, Ability to retain large amounts of information.
We should include them as skills.
Now Schedule: Travel: This position requires 75-90% travel as needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require.
We could put that as a paragraph.
Now we need to ensure we don't include filler like "commensurate with experience" alone; we have range plus that phrase, okay.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce sections in order: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule.
Check each section has substantive content.
Now format:
About the role
...
For lists: - item
...
We need to ensure we don't duplicate content.
Let's craft About the role paragraph:
We can combine location, summary, company description.
Maybe:
Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We are seeking candidates who live in or near Texas.
Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role containing summary and maybe company overview. That's fine.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." That's boilerplate? It's part of essential functions but it's a standard line; maybe we should keep? It's not substantive; it's a standard EEO line. Might be considered boilerplate. Safer to remove.
Also remove "Supervisory ResponsibilityThis position has no direct reports but assists in mentoring peers and other departments as needed." That's not boilerplate but maybe we can include under Responsibilities? It's a note about supervisory responsibility. Could be included under Responsibilities as a bullet.
Work Environment and Physical Demands: Are those considered substantive? They describe work environment and physical demands. Could be included under Responsibilities or a separate section like Working Conditions. But we only have allowed headings list; we could put them under Responsibilities as part of duties? Might be better to include under Responsibilities as they are part of job description. However the instruction: Use - for any list of duties/requirements/benefits. So we need to turn those into lists.
We need to preserve ALL substantive information; do not invent or summarize away detail.
Thus we need to extract each piece and format as appropriate.
Let's outline:
About the role
Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We are seeking candidates who live in or near Texas.
Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies with over 25 years of experience in energy-based devices (EBD). Operating in more than 100 countries worldwide, Alma combines advanced technology, clinical expertise, and a holistic approach to aesthetic and wellness care. In the U.S., Alma Lasers is one of the most trusted brands among physicians, clinics, and consumers—delivering innovative, science-based solutions for skin rejuvenation, body contouring, hair removal, and other aesthetic applications.
Summary: The primary responsibility of the Field Service Technician II is to travel to customer sites throughout the continental United States with a focus on the Central US and provide repairs to Alma Lasers equipment and complete Preventative Maintenance as scheduled. This position will sometimes provide level two technical trouble shooting with customers via phone.
But we might be duplicative. Could combine.
Better: About the role includes summary and company description.
Now Responsibilities: list essential functions.
We need to extract each essential function sentence:
- Diagnose and troubleshoot malfunctioning medical instruments or equipment
- Repair equipment after diagnosis
- Read diagrams and schematics to perform full board swaps as needed
- Test machines after repair to ensure proper functionality
- Maintain and complete all repair documentation paperwork
- Provide Level 2 support via phone to customers and internal employees
- Abide by company safety and health policies
- Low voltage electrical repair, using Multimeter, Oscilloscope, and other hand tools to troubleshoot and repair equipment
- Set appointments to perform preventive maintenance, service calls, and installations
- Work closely with the Client Relations team to resolve customer issues
- Perform device calibration using specified test equipment such as power meters
- Mentor and aid other field service personnel
- Develop troubleshooting documents for our Client Relations team
Also maybe "Come be a part of the amazing culture here at Alma!" is fluff, remove.
Also "Reasonable accommodations may be made..." remove.
Also Supervisory responsibility: "This position has no direct reports but assists in mentoring peers and other departments as needed." Could be added as a bullet.
Work Environment and Physical Demands maybe also as bullets under Responsibilities? Might be better to have a separate section but not allowed headings. Could incorporate under Responsibilities as additional bullets.
Travel: schedule.
Pay: hourly rate $42–$46 per hour, commensurate with experience. Eligible for overtime pay in accordance with applicable federal and state laws.
Now Requirements: Education and Experience Required (required): Associates degree in electrical or electronic repair, or equivalent experience; 4+ years of Field Service experience.
Qualifications: Experience with component level repair, preferred; Knowledgeable of ISO 13485 certification, preferred.
Skills: Positive attitude and approach to the job responsibilities and the Alma team; Ability to read diagrams and schematics; Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook); NetSuite and Salesforce experience, preferred; Excellent organizational skills; Ability to multitask. (Note duplicate positive attitude appears twice; we can include once.)
Also maybe "Ability to retain large amounts of information" is under Competencies. That could be a skill/competency. We could include under Skills or maybe under Qualifications? The heading Competencies is not in allowed list but we could treat as Skills. Let's include under Skills.
Thus Skills list includes: Positive attitude and approach to the job responsibilities and the Alma team; Ability to read diagrams and schematics; Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook); NetSuite and Salesforce experience, preferred; Excellent organizational skills; Ability to multitask; Ability to retain large amounts of information; Planning; Problem Solving/Analysis; Technical Capacity; Organizational Skills; Customer Facing Communication Proficiency.
But many of those are from Competencies list: Planning, Problem Solving/Analysis, Technical Capacity, Organizational Skills, Customer Facing Communication Proficiency, Ability to retain large amounts of information.
We should include them as skills.
Now Schedule: Travel: This position requires 75-90% travel as needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require.
We could put that as a paragraph.
Now we need to ensure we don't include filler like "commensurate with experience" alone; we have range plus that phrase, okay.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce sections in order: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule.
Check each section has substantive content.
Now format:
About the role
...
For lists: - item
...
We need to ensure we don't duplicate content.
Let's craft About the role paragraph:
We can combine location, summary, company description.
Maybe:
Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We are seeking candidates who live in or near Texas.
Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies
About the role
Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We are seeking candidates who live in or near Texas.
Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies with over 25 years of experience in energy-based devices (EBD). Operating in more than 100 countries worldwide, Alma combines advanced technology, clinical expertise, and a holistic approach to aesthetic and wellness care. In the U.S., Alma Lasers is one of the most trusted brands among physicians, clinics, and consumers—delivering innovative, science-based solutions for skin rejuvenation, body contouring, hair removal, and other aesthetic applications.
Summary: The primary responsibility of the Field Service Technician II is to travel to customer sites throughout the continental United States with a focus on the Central US and provide repairs to Alma Lasers equipment and complete Preventative Maintenance as scheduled. This position will sometimes provide level two technical trouble shooting with customers via phone.
But we might be duplicative. Could combine. Better: About the role includes summary and company description. Now Responsibilities: list essential functions. We need to extract each essential function sentence: - Diagnose and troubleshoot malfunctioning medical instruments or equipment - Repair equipment after diagnosis - Read diagrams and schematics to perform full board swaps as needed - Test machines after repair to ensure proper functionality - Maintain and complete all repair documentation paperwork - Provide Level 2 support via phone to customers and internal employees - Abide by company safety and health policies - Low voltage electrical repair, using Multimeter, Oscilloscope, and other hand tools to troubleshoot and repair equipment - Set appointments to perform preventive maintenance, service calls, and installations - Work closely with the Client Relations team to resolve customer issues - Perform device calibration using specified test equipment such as power meters - Mentor and aid other field service personnel - Develop troubleshooting documents for our Client Relations team Also maybe "Come be a part of the amazing culture here at Alma!" is fluff, remove. Also "Reasonable accommodations may be made..." remove. Also Supervisory responsibility: "This position has no direct reports but assists in mentoring peers and other departments as needed." Could be added as a bullet. Work Environment and Physical Demands maybe also as bullets under Responsibilities? Might be better to have a separate section but not allowed headings. Could incorporate under Responsibilities as additional bullets. Travel: schedule. Pay: hourly rate $42–$46 per hour, commensurate with experience. Eligible for overtime pay in accordance with applicable federal and state laws. Now Requirements: Education and Experience Required (required): Associates degree in electrical or electronic repair, or equivalent experience; 4+ years of Field Service experience. Qualifications: Experience with component level repair, preferred; Knowledgeable of ISO 13485 certification, preferred. Skills: Positive attitude and approach to the job responsibilities and the Alma team; Ability to read diagrams and schematics; Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook); NetSuite and Salesforce experience, preferred; Excellent organizational skills; Ability to multitask. (Note duplicate positive attitude appears twice; we can include once.) Also maybe "Ability to retain large amounts of information" is under Competencies. That could be a skill/competency. We could include under Skills or maybe under Qualifications? The heading Competencies is not in allowed list but we could treat as Skills. Let's include under Skills. Thus Skills list includes: Positive attitude and approach to the job responsibilities and the Alma team; Ability to read diagrams and schematics; Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook); NetSuite and Salesforce experience, preferred; Excellent organizational skills; Ability to multitask; Ability to retain large amounts of information; Planning; Problem Solving/Analysis; Technical Capacity; Organizational Skills; Customer Facing Communication Proficiency. But many of those are from Competencies list: Planning, Problem Solving/Analysis, Technical Capacity, Organizational Skills, Customer Facing Communication Proficiency, Ability to retain large amounts of information. We should include them as skills. Now Schedule: Travel: This position requires 75-90% travel as needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We could put that as a paragraph. Now we need to ensure we don't include filler like "commensurate with experience" alone; we have range plus that phrase, okay. Now we need to output only HTML fragment, no /, no markdown. We'll produce sections in order: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule. Check each section has substantive content. Now format:About the role
...
For lists:- item ...
Field Service Technician II – Central US Remote Position – Primarily Covering the Central U.S., with East and West Coast Coverage as Needed. This position will primarily support customers throughout the Central United States, with travel to the East and West Coasts as business needs require. We are seeking candidates who live in or near Texas.
Alma, a Sisram Medical company, is a global leader in medical-aesthetic technologies