Field Service Technician I - Mokena, IL (PM Shift)

Your Role at Baxter

The Field Service Technician I will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This includes:

• Cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.
• Performing electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products.
• Providing on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Operating a fleet vehicle in a safe manner as well as direct customer contact.
• Providing 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner.

What You'll Do

Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.

• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You'll Bring

• Must be at least 21 years of age.
• High school diploma or GED.
• Valid driver's license and driving record.
• Basic mathematical skills – addition, subtraction, multiplication, and division.
• Preferred qualifications include technical or trade school training, DOT physical card, experience with FDA regulated products, and experience in customer service.

Skills

Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided. Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots

Benefits

• Comprehensive compensation and benefits packages for eligible roles.
• Health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.