Field Service Technician (Springfield, Bloomington, Peoria)

Responsibilities

• Diagnose mechanical, electrical, and connectivity issues
• Perform preventative maintenance and scheduled service
• Install and configure new equipment
• Maintain organized car stock and accurate service documentation
• Partner with dispatch and internal teams to ensure customer satisfaction
• Average 4-6 scheduled service calls per day within your assigned territory

Qualifications

• Experience in field service or office equipment repair is preferred
• Strong mechanical and technical aptitude
• Excellent communication skills
• Networking and troubleshooting experience preferred
• Commitment to customer service
• Desire to learn and grow professionally

Training & Development

• All technicians complete a structured, paid training program tailored to their experience level
• With ongoing manufacturer certifications and advancement opportunities available throughout your career
• We provide a company vehicle and gas card, laptop, smartphone, complete tool set, and uniforms

Requirements

• Authorized to work in the U.S.
• Valid driver’s license with clean driving record
• Ability to lift and move items up to 50 lbs regularly
• Ability to pass pre-employment screenings

Benefits

• Comprehensive benefits package available day 1
• 401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future
• Paid Time Off: Available after 60 days
• Medical, dental, vision, life & disability, and paid holidays

Schedule

Field Service Technician positions are available in the Central Illinois territory, which includes Springfield, Bloomington, and Peoria. Travel to SumnerOne's St. Louis office for training is covered.