Jobs · Healthcare · Washington

Field Service Technician - Healthcare

KR Wolfe · Seattle, WA · 1 mo ago
On-siteHealthcare$26–$30/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we have Company Overview, Job Summary, Essential Duties And Responsibilities, Specific Job Knowledge, Skills And Abilities, Qualification Standards (Education, Experience), Physical Requirements / Working Environment, Compensation And Benefits. We must use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we can adapt headings to match content. Use

for each section heading. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to decide which sections to include. The posting includes: Company Overview (maybe not needed as heading? Could be "About the company" but not required). Job Summary (could be "About the role"). Essential Duties And Responsibilities (Responsibilities). Specific Job Knowledge, Skills And Abilities (Skills). Qualification Standards (Education, Experience) maybe combine into Qualifications. Physical Requirements / Working Environment (maybe "Working Environment" or "Physical Requirements"). Compensation And Benefits (Pay and Benefits). We need to use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we can also use other headings if they match content? The instruction says: "use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we can use those headings if appropriate. Probably we should use those exact headings where applicable. Let's map: - About the role: Job Summary. - Responsibilities: Essential Duties And Responsibilities. - Requirements: maybe Physical Requirements? Or "Requirements" could be Qualification Standards? But they also have Skills. The examples separate Skills and Qualifications. So we could have: - Qualifications: Education and Experience. - Skills: Specific Job Knowledge, Skills And Abilities. - Benefits: Compensation And Benefits (including pay and benefits). Pay could be separate but we can combine if we want few sections. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Pay and Benefits into one Benefits section, or have separate Pay and Benefits if both present. The posting includes pay range and benefits list. We could have a Benefits section that includes both pay and benefits. Or we could have Pay and Benefits separate. Since they said prefer few sections, we can combine into Benefits. - Schedule: Not mentioned (travel-based 100% travel). That's schedule info? Could be considered schedule but not explicit. Might be considered "Schedule" but not given. Probably we should not create a Schedule section if not explicitly stated. The posting says "This position requires 100% travel to customer and project locations." That's about travel, not schedule. So we skip Schedule. - About the company? Not required but could be included as "About the role"? Actually "About the role" is job summary. Company overview could be omitted or included as a short paragraph before headings? The instruction: do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. It doesn't forbid a company overview paragraph. Could include as a

    before first heading. But we need to preserve all substantive information. Company overview is substantive. We could include it as a

    before the first heading, not as a heading. Or we could make a heading "About the company" but not in examples. Safer to include as a

    before headings. Thus output:

    Company overview paragraph.

    About the role

    Job summary paragraph.

    Responsibilities

    • ...

    Qualifications

    Education: ...

    Experience: ...

    Skills

    • ...

    Benefits

    $26.00 – $30.00 per hour, based on experience

    • Health, Dental, and Vision Insurance
    • 401(k) Contribution and Company Match
    • Paid Time Off

    Working Environment

    Primary working environment is within hospitals, clinics, imaging centers, and other healthcare facilities. This position requires 100% travel to customer and project locations. The position may require the employee to: ...

    • Stand, walk, bend, kneel, crouch, and reach for extended periods
    • ... etc.
    We need to ensure we preserve all substantive information from the posting. Let's extract details. Company Overview paragraph: "KR Wolfe is a growing company specializing in installation, integration, field service, and renovation solutions that bring today’s technology to life. We support advanced environments across the healthcare, education, commercial, and government sectors. Guided by our commitment to quality, value, and customer service, we operate by our SPIRIT and QUEST core values—delivering exceptional service with integrity, teamwork, and care." Job Summary: "The Field Service Technician is responsible for performing on-site inspections, troubleshooting, documentation, and minor repairs of medical equipment within healthcare environments. This position will inspect equipment for potential issues, access internal components as needed, document findings through detailed notes and photographs, and perform minor repairs within the technician’s scope of work. When additional or more complex repairs are required, the technician will communicate findings and coordinate with internal teams, manufacturers, or other technical resources to support resolution. This is a hands-on, travel-based position requiring strong mechanical aptitude, attention to detail, troubleshooting skills, and the ability to work professionally within active healthcare facilities." Essential Duties And Responsibilities list: many bullet points. We'll convert each to
  • . Specific Job Knowledge, Skills And Abilities list: many bullet points. Qualification Standards: Education and Experience. Education: "High school diploma or equivalent required. Technical school, vocational training, electronics training, biomedical equipment training, or a related technical certification is preferred." Experience: "Minimum of two years of experience in field service, equipment maintenance, mechanical or electrical troubleshooting, medical equipment, electronics, or a related technical environment preferred. Experience servicing medical devices, diagnostic equipment, imaging equipment, or Hologic equipment is highly preferred." Physical Requirements / Working Environment: paragraph plus bullet list. We need to capture all bullet points exactly as given. Let's list them: Essential Duties And Responsibilities: - Perform scheduled inspections and evaluations of medical equipment at customer locations - Troubleshoot equipment to identify visible, mechanical, electrical, or operational issues - Safely remove and reinstall equipment covers, panels, and other components to access internal areas for inspection - Perform minor repairs, adjustments, or component replacement when within the technician's approved scope of work - Take clear and detailed photographs of equipment, internal components, damage, deficiencies, and completed work - Document inspection results, equipment conditions, troubleshooting steps, and recommended next steps - Identify conditions requiring additional technical support or more extensive repairs and escalate findings to the appropriate team - Coordinate with internal service teams, project managers, manufacturers, or other technical personnel regarding required repairs and follow-up work - Maintain accurate records of equipment information, including model numbers, serial numbers, parts, and service activity - Complete and update required daily reports, project documentation, photographs, timecards, and work status information - Follow manufacturer instructions, company procedures, customer requirements, and applicable safety standards while performing work - Maintain tools, equipment, and replacement parts necessary to complete assigned work - Communicate professionally with customers, facility personnel, coworkers, and management regarding findings and project status - Complete assigned projects in a high-quality and timely manner while meeting the scope of the assignment - Maintain cleanliness and professionalism while working in active healthcare and patient-care environments - Adhere to the Company's Mission, Vision, and Values - Perform other duties as assigned by management Specific Job Knowledge, Skills And Abilities: - Strong mechanical aptitude with the ability to safely disassemble and reassemble equipment panels, covers, and components - Ability to troubleshoot equipment and identify potential mechanical, electrical, or operational issues - Basic knowledge of electrical systems, including AC/DC voltage and electrical safety - Experience using common hand tools and diagnostic tools such as multimeters and voltage meters - Ability to follow technical documentation, service instructions, diagrams, and manufacturer procedures - Ability to recognize when an issue is outside the technician's scope and escalate it appropriately - Strong attention to detail when inspecting equipment and documenting findings - Ability to take clear photographs and provide accurate written documentation of equipment conditions and repairs - Strong verbal and written communication skills - Ability to communicate technical findings clearly to internal teams and customers - Ability to work independently while maintaining communication with remote technical and management teams - Strong problem-solving and critical-thinking skills - Ability to make sound decisions and escalate concerns quickly and efficiently - Experience with Microsoft Office and the ability to use web-based portals, mobile applications, and electronic reporting systems - Ability to quickly learn new equipment, technology, software, and manufacturer-specific processes - Ability to work professionally within hospitals, clinics, imaging centers, and other healthcare environments - Previous experience with Hologic equipment, medical imaging equipment, biomedical equipment, or other medical devices is preferred but not required Physical Requirements / Working Environment paragraph: "The primary working environment is within hospitals, clinics, imaging centers, and other healthcare facilities. This position requires 100% travel to customer and project locations. The position may require the employee to:" Then bullet list: - Stand, walk, bend, kneel, crouch, and reach for extended periods - Work around, behind, or underneath equipment - Remove and reinstall equipment panels and components - Use hand tools and diagnostic equipment - Lift, carry, push, or pull tools, equipment, and components as required to perform assigned work - Work in confined or limited-access areas when necessary - Comply with all customer, facility, company, and applicable safety requirements - Wear required personal protective equipment (PPE) while working in designated environments Compensation And Benefits: - "$26.00 – $30.00 per hour, based on experience" - "Health, Dental, and Vision Insurance" - "401(k) Contribution and Company Match" - "Paid Time Off" Now we need to output HTML fragment only. We'll include company overview as a

    before first heading. We'll not include any filler. We'll ensure we don't repeat job title. We'll not include any metadata like Job ID. We'll not include any boilerplate. We'll use

    for each section heading. We'll use
    • for lists. We'll use

      for prose. We'll combine Qualifications (Education + Experience) maybe as two

      under Qualifications heading. We'll combine Skills as a

        under Skills heading. We'll combine Benefits as a

        for pay and

          for benefits. We'll have Working Environment heading maybe "Working Environment". Not in examples but okay. Could use "Requirements" for physical requirements? But we have Skills

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