Field Service Technician, Full-Time

About the role

Represent Arbill at client sites in the Greater Philadelphia, NJ, and DE area. Manage Arbill-owned inventory, transport items from headquarters (10450 Drummond Rd) to client locations, and ensure exceptional customer experience through timely, accurate, and complete vendor-managed inventory counts and vending machine replenishments.

Responsibilities

• Pack, unpack, and mark stock items using identification tags, stamps, or electronic marking tools.
• Accurately move received product to storage bins and replenish inventory to pick bins, VMI shelving, and vending equipment.
• Identify incorrect or short-shipped items and immediately notify supervisor.
• Perform inventory management: identify, count, and verify on-hand inventory; update counts in systems, spreadsheets, and vending equipment.
• Identify opportunities for revenue growth and coordinate with Safety Advisor and on-site management.
• Work independently and maintain a predetermined daily schedule.
• Perform basic maintenance and troubleshooting; mechanically inclined.
• Communicate with on-site management, technical personnel, end users, Arbill support staff, and Arbill management.
• Provide training for use of vending equipment to on-site end users.
• Operate forklifts or other machinery as needed to complete tasks.
• Coordinate with Client Relations group on management and execution of client needs/requests using Microsoft Dynamics (CRM), P21 (ERP), and ASD (vending interface).
• Serve as the face of Arbill and brand ambassador while engaging customers.

Requirements

• High School Diploma and/or GED equivalent.
• At least 3 years’ experience working in a warehouse environment.
• Comfortable working in a fast-paced environment.
• Previous VMI/Vending experience preferred.
• Valid Driver’s License and reliable transportation; ability to travel between sites.
• Must successfully complete background check and drug screen.