Field Service Technician (Entry Level) - Savannah / Augusta, GA

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries with chemical programs and solutions that keep their facilities clean and safe.

About the role

The Senior Field Service Technician (FST) is a field-based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that ensures customer retention and superior customer service.

This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America, offering significant career opportunities as we continue to grow.

Responsibilities

• Install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations.
• Perform root cause analysis and troubleshooting of mechanical, plumbing, and electronic systems.
• Use appropriate tools, data, and technology (including Salesforce, Microsoft Word, and Excel) to service equipment.
• Operate a motor vehicle, traveling safely in city, rural, and expressway conditions (approximately 30% of the day).
• Work in extreme temperatures, warehouse conditions, and on uneven surfaces (concrete, asphalt).
• Lift, lower, push, and pull objects up to 50 lbs.
• Climb vertical ladders, stairs, and perform physical tasks such as twisting, bending, stooping, kneeling, squatting, crawling, and reaching.
• Stand, sit, or walk for long periods of time.
• Discern visual and audible alarms and signals for equipment startup, evacuation, and fires.
• Provide on-call coverage, which may include occasional weekends, holidays, and night shifts.
• Work a 5-day workweek (8 hours per day) with potential for 12-hour shifts, occasional weekends, and night shifts.

Requirements

• Basic understanding of electronics, plumbing, maintenance, or mechanical systems.
• Moderate working knowledge of tools, data, and service needs.
• Proficiency in laptop and cell phone technology, including Salesforce, Microsoft Word, and Excel.
• Valid driver’s license and ability to operate a motor vehicle.
• Ability to work in extreme temperatures and warehouse conditions (dust, dirt, wide temperature variances).
• Must live in the specified city for the role.
• Occasional overnight travel required.

Benefits

• Competitive healthcare plan.
• Retirement benefits.

Pay

$22.99 - $24.59 per hour.

Schedule

• Full-time, 5-day workweek (8 hours per day).
• May include 12-hour shifts, occasional weekends, and night shifts.
• On-call coverage, which may include weekends, holidays, and nights.