Field Service Technician (Entry Level) - Savannah / Augusta, GA

About the Role

P&G Professional, the commercial division of Procter & Gamble, is focused on improving the lives of consumers away from home. We provide chemical programs and solutions to the hospitality, foodservice, and long-term care industries, ensuring their facilities remain clean and safe. The Senior Field Service Technician (FST) is a field-based position responsible for installing, troubleshooting, repairing, and maintaining chemical dispensing equipment and other commercial foodservice or laundry equipment. The primary goal is to deliver exceptional service, ensuring customer retention and superior customer satisfaction.

Responsibilities

• Install, troubleshoot, repair, and maintain chemical dispensing equipment and other related systems.
• Work independently to deliver exceptional service, focusing on customer retention and satisfaction.
• Travel to customer sites, spending approximately 30% of the day driving in various conditions (city, rural, expressway).
• Perform physical tasks such as lifting, carrying, pushing, pulling objects up to 50 lbs, climbing ladders and stairs, and working in various positions (standing, sitting, bending, kneeling, squatting, crawling) on uneven surfaces.
• Operate computer systems and mobile devices for data input, access, and communication.
• Work in extreme temperatures, dusty, and dirty environments, typically in warehouse conditions.
• Provide on-call coverage, including occasional weekends, holidays, and night shifts.

Requirements

• Valid driver’s license and ability to operate a motor vehicle safely.
• Willingness to travel occasionally overnight.
• Ability to work in specified city and meet customer site access requirements.
• Eligibility to work in the U.S. without immigration sponsorship.

Qualifications

• Basic understanding of electronics, plumbing, maintenance, or mechanical systems.
• Ability to troubleshoot and perform root cause analysis.
• Moderate working knowledge of tools, data, and service needs.
• Proficiency in using laptops, cell phones, Salesforce, Microsoft Word, and Excel.
• Great work ethic and willingness to learn new skills through provided training.

Benefits

• Competitive healthcare plan.
• Retirement benefits.
• Opportunities for career growth within a rapidly expanding division.

Pay

Starting pay ranges from $22.99 to $24.59 per hour. Total rewards include salary, bonus (if applicable), and benefits. Compensation varies based on factors such as location, role, skills, and experience.

Schedule

Full-time, 5-day workweek, 8 hours per day. May include 12-hour shifts, occasional weekends, and night shifts.

Job Location: Savannah
Job Number: R000156354