Field Service Technician (Entry Level)

Position Summary

FIVES NORTH AMERICAN COMBUSTION, INC. is hiring a full-time Field Service Technician to join their team in Cuyahoga Heights, OH. This position offers a chance to work alongside engineers, troubleshoot equipment, and install combustion systems across various industries.

About the Role

Assist Engineers onsite as the second technician to support more complex service work. Work under supervision while developing skills for solo service on smaller, more basic jobs. Provide electrical and mechanical support during equipment troubleshooting or commissioning. Assist with fuel train assembly, testing, and other shop tasks when not in the field. Join site crews during component and electrical installation stages to gain experience and help free up Engineers. Support external and internal sales opportunities.

Responsibilities

• Assist Engineers onsite as the second technician to support more complex service work
• Work under supervision while developing skills for solo service on smaller, more basic jobs
• Provide electrical and mechanical support during equipment troubleshooting or commissioning
• Aid in fuel train assembly, testing, and other shop tasks when not in the field
• Join site crews during component and electrical installation stages to gain experience and help free up Engineers
• Support external and internal sales opportunities

Requirements

• Availability to travel, up to 80%
• Work experience with equipment troubleshooting or commissioning
• Demonstrated hands-on mechanical and electrical system work
• Understanding of reading drawings and developing BOMs for costing
• Electrical competency required; will receive training
• Multi-role flexibility with willingness to learn and assist in shop and field
• Minimum of 3 years of experience in an industrial process control or directly related field
• Associate degree in electrical, mechanical, or instrumentation technology preferred

Qualifications

• Candidates must be willing to relocate to Cleveland to complete training

Skills

• Electrical competency
• Hands-on mechanical and electrical system work
• Reading drawings and developing BOMs for costing

Benefits

• Comprehensive benefits package featuring coverage for the majority of health insurance premiums, along with company-paid life insurance, short-term disability (STD), and long-term disability (LTD)
• 401(k): 6% match and immediate vesting
• Paid vacation, sick and volunteer time
• 12 paid holidays
• Parental leave
• Tuition reimbursement
• Company social events
• Work/life balance

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible but may require some evening and weekend work.