Field Service Technician - Engines

Responsibilities

• Dispatched to perform scheduled maintenance on electric power generation equipment including gas and diesel engines, generators, transfer switches and switchgear and fire pump engines at the customer's location.
• Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, gas, diesel, and electrical systems.
• Works safely at all times, following company policies, procedures and standards.
• Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed.
• Works collaboratively and assists other technicians as needed regarding troubleshooting repairs.
• Documents work orders in a complete and timely manner to ensure a high level of customer satisfaction; identifies and communicates the need for parts for inventory.
• Willing to respond to after-hour emergency calls as directed by supervisor.

Qualifications

• 2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience.
• 5+ years of relevant experience in mechanical, electrical & diesel maintenance/repair, some field experience preferred.
• Knowledge of electricity and electronics, engine diagnostics, failure analysis.
• Previous experience working on Caterpillar engines a plus but not required.
• Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics.
• Ability to write and communicate effectively, interact with supervisors, customers and team members.
• Basic computer skills to document work orders and utilize online diagnostic systems.
• Own mechanic tool set.
• Able to maintain a safe and clean work environment including service truck.
• Willing and able to respond to after-hour emergency calls as directed by the supervisor.

Benefits

• Competitive pay.
• Full time positions are benefits eligible which includes:
• Health, Dental, Vision and Life Insurance.
• 15 days of PTO your first year, accrual starts day 19.
• paid holidays.
• 401(k) plan with company contribution and match.
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year.
• Short-Term and Long-Term Disability Insurance.
• FSA & EAP.
• Paid Parental Leave & Funeral Leave.
• Fitness membership discount.
• Education Assistance.
• Safety Boot Reimbursement, PPE & Uniforms provided.
• Tool Insurance.

Pay

The pay range for this position is $38.00 to $51.00. Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location.

Schedule

This is a full-time position.