Field Service Technician - Crushing Equipment

ICM Solutions – an industry leader in crushing, screening and aggregate production solutions – seeks an experienced Field Service Technician with crushing, screening or white‑paving heavy‑equipment expertise to join the team in Hurricane, UT. This hands‑on role focuses on complex troubleshooting and keeping critical production equipment running safely and efficiently. The technician will provide expert‑level service support for both customer‑owned equipment and the ICM rental fleet, working at customer job sites as well as in the shop/yard. Success requires strong mechanical aptitude, electrical and hydraulic troubleshooting skills, and the ability to deliver practical, real‑world solutions in demanding environments.

Responsibilities

• Work safely at all times by following company, customer, and site‑specific safety programs.
• Comply with all lockout/tag‑out, MSHA, and facility safety requirements.
• Diagnose and repair complex mechanical, hydraulic, and electrical issues on crushing and screening equipment.
• Provide on‑site support for troubleshooting, emergency repairs, setup, configuration, and commissioning.
• Support rental equipment lifecycle, including off‑rent inspections, repairs, and decommissioning.
• Recommend best practices and develop custom solutions for unique application challenges.
• Communicate clearly with customers to explain findings, solutions, and repair needs.
• Accurately identify required parts and components and coordinate repair planning.
• Build long‑term customer relationships through responsiveness, professionalism, and technical expertise.
• Maintain service truck, tools, and job‑specific equipment in company‑ready condition.
• Complete manufacturer and customer‑required training to remain compliant and current.
• Travel to customer sites and work weekends, overtime, or out of town as business demands require.

Requirements

• High school diploma or equivalent.
• 5+ years of hands‑on experience with crushing, screening, white‑paving and/or aggregate equipment.
• Proven experience diagnosing hydraulic and electrical systems in field environments.
• MSHA certification (or ability to obtain certification).
• Valid driver’s license with a clean motor‑vehicle record.
• Strong problem‑solving skills and the ability to work independently in challenging conditions.
• Commitment to safety, quality workmanship, and continuous improvement.

Benefits

• Competitive compensation.
• Paid time off (PTO) and paid sick time.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Company‑provided service truck.