Field Service Technician (Copier & Printer Repair)

About the role

At ACP and Verticomm, our goal is to assist our clients by optimizing technology, enhancing productivity, reducing business risk, and maximizing return on investment. Leveraging our expertise and experience, we offer a customized approach to designing, developing, and implementing end-to-end technology solutions scaled to meet client needs.

Responsibilities

• Respond to service calls for clients who need repair on their office technology equipment.
• Travel to the client location, diagnose the problem, and make necessary repairs on their copier or printer.
• Inspect the machine and perform the necessary routine and preventative maintenance.
• Replace any parts that are nearing expiration.
• Communicate the status of repairs to the client and order parts.
• Schedule a return visit if it isn't possible to repair the printing device immediately.

Requirements

• Strong customer service skills
• Training through employment or a technical college in automotive repair, computer repair, or aviation or a similar field is preferred; personal experience is also considerable.
• Computer proficiency with Microsoft Office programs
• Clean driving history with no DUI convictions or reckless driving infractions in the past 5 years.
• Must be willing to submit to a criminal background check.
• Clean cut appearance; no offensive tattoos are permitted, and excessive tattoos may require covering.
• Must have parking available to take a company vehicle home every day.

Benefits

• Competitive rate between $20-25 per hour based on experience, plus a bonus program
• A full benefits plan

Pay

• $20-25 per hour

Schedule

• Monday-Friday, 8am-5pm