Copier Service Technician / Field Service Technician

Job Summary

EGP Document Solutions is seeking a Copier Service Technician to join our field service team. The ideal candidate will provide on-site technical support, maintenance, and repairs for multi-function printers (MFPs), scanners, and office equipment.

Key Responsibilities

• Service printers/copiers with minimal assistance.
• Troubleshoot basic printing issues and identify printer vs. network problems.
• Install scanning and equipment in peer-to-peer environments.
• Maintain inventory per company specifications.
• Ensure your car, tool kit, and supplies are organized and ready.
• Build and maintain professional relationships with customers and colleagues.
• Provide sales support by advising on problems or potential leads.
• Maximize equipment uptime with timely repairs and preventive maintenance.
• Manage your time effectively and ensure a professional appearance.

Required Qualifications

• Must possess a valid driver’s license, clean driving record, and reliable transportation.
• Ability to manage service calls requiring more time than anticipated without becoming frustrated or rushing through a job.
• Superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers.

Physical & Travel Requirements

• Ability to lift up to 50 lbs. and perform frequent bending or reaching.
• A valid driver’s license and a clean driving record for daily travel to client sites.

Compensation & Benefits

• $18 - $21/hr. commensurate with experience and hiring bonus.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off (PTO).

Submit resumes to info@egpatlanta.com