Printer Field Service Technician, I

About the role

We're looking for a Field Service Technician to support the maintenance of Canon-supported products. Key responsibilities include reporting trends, meeting customer demands, and maintaining assigned machines.

Responsibilities

• Report product failure trends and serviceability issues with necessary documentation
• Ensure accurate information and record keeping
• Provide efficient, responsive, and accurate field/shop/on-site maintenance
• Maintain technical information, reports, and property
• Showcase strong customer communication and satisfaction skills
• Maintain machine performance to help achieve branch/district metrics

Requirements

• High School diploma or equivalent
• Basic understanding of internet environments
• Valid driver's license and acceptable driving record
• Ability to lift 50 pounds and be active more than 50% of the time
• Ability to comply with customer policies and protocols, including potential COVID-19 vaccination requirements

Qualifications

• Ability to travel
• Pass relevant security and/or other clearances

Skills & Expertise

• Customer-facing role compliance with customer policies and protocols, including potential COVID-19 vaccination requirements
• Basic understanding of internet environments
• Ability to lift 50 pounds and be active more than 50% of the time

Benefits

Includes a competitive base salary range of $19.00-26.50 hourly, a transportation allowance, and a full range of benefits including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and more.

Pay

The anticipated base salary range for this role is $19.00-26.50 hourly.

Schedule

This role is full-time on-site.