Field Service Technician - Controls & Pump Systems

Description This role focuses on field service for municipal and industrial pump systems, with a strong emphasis on water/wastewater environments. You’ll work primarily at customer sites supporting submersible pumps, lift stations, control panels, motors, valves, and related rotating equipment. Most work will be in Virginia & North Carolina, but this role will also service adjacent states. The work includes mechanical and electrical troubleshooting, preventative maintenance, pump removal and installation support, commissioning/start-up assistance, control panel and VFD troubleshooting, motor testing, laser alignment, seal and bearing replacement, and some in-shop repair as needed. About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 18,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. tencarva.com Equipment You’ll Work On Municipal lift stations and wastewater pumping systemsSubmersible wastewater pumps and related pumping equipmentPump control panels, VFDs, floats, level controls, and instrumentationSiemens and Allen-Bradley PLC/control systems (Siemens experience especially helpful)Electric motors ranging from 115V single-phase to 480V three-phaseMechanical seals, bearings, impellers, wear rings, and other pump internalsValves, actuators, and related flow control equipmentAdditional rotating equipment including gearboxes, blowers, and similar process equipment What You’ll Be Responsible For Troubleshoot, service, and maintain municipal and industrial pump systems in the fieldSupport pump installation, removal, commissioning/start-up, and site readiness activitiesDiagnose mechanical and electrical issues involving pumps, motors, controls, sensors, VFDs, and panelsPerform motor testing, wiring, panel troubleshooting, and basic control system diagnosticsRepair or replace mechanical seals, bearings, impellers, wear components, valves, and related parts as neededPerform laser alignment, precision measurements, and equipment adjustmentsRead and interpret electrical schematics, ladder logic, mechanical drawings, manuals, and parts diagramsPerform preventative maintenance service on customer equipmentComplete service documentation and communicate job status clearly with internal teamsPerform some in-shop repair work as neededWork safely in a variety of customer environments, including occasional confined space work when requiredFollow Tencarva and customer safety requirements, including lockout/tagout and job hazard practices Why Join Tencarva Annual Incentive ProgramProfit Sharing via 401(k)Day shift, Monday-Friday scheduleEarn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidaysTencarva is one of the largest and most respected distributors and OEM-authorized service networks in the pump industryStable, growing company with perennially strong financials and no history of layoffsExperienced team of field service techs, mechanics, machinists, engineers, and fabricators to lean on and learn fromBig-company resources with a local-shop feel Insurance benefits include medical, dental, vision, disability, and life Requirements What We’re Looking For Field service experience involving pumps, motors, controls, or rotating equipmentStrong mechanical and electrical troubleshooting abilityExperience with control panels, VFDs, PLCs, sensors, ladder logic, and 480V three-phase systemsExperience with Siemens and/or Allen-Bradley control platforms preferred; Siemens experience is especially helpfulExperience in municipal water/wastewater, lift stations, industrial wastewater, or related pump environments strongly preferredAbility to read electrical schematics, mechanical drawings, manuals, and service documentationExperience with laser alignment, mechanical seals, bearings, motor testing, and precision measuring tools preferredComfortable working independently at customer sites and coordinating with service leadershipValid driver’s license required The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.