Field Service Technician - Controls/Offshore Cranes

Primary Responsibilities

• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
• Perform field upgrades of software and hardware and train customers on how to properly operate the system.
• Complete and submit field service documentation in a timely manner.
• Identify critical design characteristics for safe and proper product functioning.
• Prepare for service jobs including downloading drawings, software, and necessary procedures.
• Utilize safe work habits.
• Comply with NOV Company and HSE policies and procedures.
• Perform other duties as assigned.

Facility/Group Specific Responsibilities

• Provide start-up service for newly installed equipment and service of existing equipment.
• Communicate directly with Engineering for technical advice.
• Complete all work on components such as piping, electrical, hydraulic, brakes, and clutches to avoid delays and back charges.
• Gain a thorough understanding of NOV products and their safe operation, testing, calibration, and problem resolution.
• Install, commission, troubleshoot, and repair NOV Lifting and Handling equipment.

Qualifications

• High school diploma, GED, or equivalent combination of education and experience.
• 5 years preferred of Controls/Electrical troubleshooting experience.
• Experience with PLCs and PLC control systems, and working knowledge of VFDS.
• Experience with Allen Bradley RSLogix500/Studio 5000 and Siemens Step 7/TIA Portal.
• Experience with Emerson/Rockwell/Siemens HMI displays.
• Knowledge of Lifting and Handling equipment/operations is strongly desired.
• Mechanical/Hyd troubleshooting is a plus.
• Computer experience/proficiency required - Microsoft Office knowledge is required.

Job Requirements

• Pass a drug screen & background check.
• Valid Driver’s license required – as you will be operating a company vehicle.
• Must provide transportation from home to the office.
• Transportation to customer’s location will be provided.
• Must obtain HUET/BOSIET certification.
• Must pass UKOOA/OGUK medical exam for offshore work.
• Meet all land and offshore certification requirements.
• Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy.
• Overtime will be required – must be willing & able to work nights, weekends, and on-call 24/7.
• Able to read and interpret electrical schematics.
• Able to troubleshoot electrical/electronic/control circuits.
• Able to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools.
• Able to interact effectively with customer and contractor personnel.
• Able to maintain attention to detail and a commitment to quality.
• Able to solve problems and analyze situations.
• Able to work well in a team environment as well as independently.
• Willingness to comply with all safety regulations and procedures.
• Able to work under pressure to achieve deadlines.
• Able to meet or exceed standards as established by the department.
• Able to adapt and be cross-trained to learn all job duties.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.

Competitive Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.