Field Service Technician, Commercial Dock and Door

About the role

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite‑Hite’s global innovation.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors at customer facilities.
• Act as a technical resource for customers and the sales force.
• Work independently or in small teams in a field service environment.
• Serve as a primary customer contact.

Requirements

• Experience welding and working with mechanical, hydraulic, and electrical systems.
• Prior experience in the repair or installation of industrial equipment is preferred.
• Ability to work independently in a field environment.
• Good customer service skills.
• Ability to work outdoors, at heights, and lift up to 100 pounds.
• Valid driver’s license with a clean driving record; must pass a pre‑employment drug test and DOT physical.

Benefits

• Health & Well‑being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance; a robust well‑being program with opportunity to receive an extra day off and more.
• Financial Security: Strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You: Paid holidays, vacation time, and personal/sick days each year.