Field Service Technician - Charleston, SC

About the role

SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, 'Innovate with confidence', drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers' ever-changing requirements.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions using test instruments
• Measure and adjust digital and analog instrumentation using calibration equipment
• Install, modify and repair Belimed and/or 3rd party equipment
• Manage customer base effectively; prioritizing customer needs and balancing preventive maintenance (PM) workload with daily repairs
• Demonstrate correct usage and application of equipment to customers
• Conduct product in-service trainings as required
• Complete service reports, timesheets, expense reports and parts lists in a timely and accurate manner
• Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Monitor customer chemical orders, contract sales and renewals
• Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity and good judgment

Requirements

• High school diploma or equivalent
• 3+ years of experience with industrial electrical single and 3-phase wiring and controls
• Experience troubleshooting water and pneumatic process controls
• Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Ability to perform piping of copper, brass and stainless steel piping
• Ability to read and red-line P&ID and electrical schematics
• Moderate technical aptitude; general computer skills with the ability to communicate effectively via e-mail
• Ability to lift at least fifty pounds unassisted
• Ability to climb over and crawl under equipment
• Ability to travel extensively with little notice prior to travel
• Must have a valid driver’s license and acceptable driving record
• Ability to work nights, weekends and holidays as business need dictates
• Ability to maintain compliance of all credentialing requirements in order to access customer sites

Qualifications

• Strong mechanical aptitude
• Excellent customer service skills

Skills

• Industrial electrical single and 3-phase wiring and controls
• Water and pneumatic process controls
• Diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
• Piping of copper, brass and stainless steel piping
• Reading and redlining P&ID and electrical schematics
• General computer skills
• Lifting capacity of at least fifty pounds
• Climbing ability
• Driving license and acceptable driving record
• Night, weekend and holiday availability
• Compliance with credentialing requirements

Benefits

SteelcoBelimed offers a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $50,000 - $70,000 annually.

Schedule

This is a remote, home-based position traveling around the Charleston area and covering within a 2-4 hour driving radius.