Field Service Technician (ATM)

Essential Functions

• Installation, repair, software loading and maintenance of ATM’s or other products in a defined geographically territory.
• Train bank staff or vendors on required maintenance tasks of equipment.
• Work with internal and external support departments required to provide maintenance support to the end user.
• Maintain all Service Level Agreement as defined per customer contract.
• Work on products and services of medium to high complexity.
• Occasional travel with short notice to areas outside your home geography may be required where management deems necessary.

Physical Demands

• Talk and hear.
• Sit and use their hands and fingers, to handle or feel.
• Sometimes stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
• Lift 50lbs without assistance. May be asked to lift up to 80lbs with assistance of machinery or helper.
• Close vision.

Work Environment

• Exposure to moving mechanical parts and vehicles.
• Noise level in the work environment is usually quiet to moderate.
• Passing of employees through the work area is average and normal.
• This position is a high-security position, and may pose a risk of exposure to criminal elements.