Field Service Technician
About the role
The Field Service Technician will be responsible for executing field service activities at customer sites in a safe and efficient manner. This role includes system troubleshooting, working with mechanical, electrical, and diesel equipment conditions, conducting preventative maintenance and parts inventory, and identifying and remedying safety issues (both Company and Customer-owned equipment).
Responsibilities
- Create and maintain a safe working environment and culture within the organization.
- Take care of company property.
- Demonstrate a high-impact culture through innovation, accountability, and empowerment.
- Must be able to function in a team environment, usually working with direct supervision but capable of working independently if needed.
Requirements
- HS diploma or equivalent.
- Ability to pass background check & pre-employment drug screen.
- Water treatment experience preferred.
- HVAC/plumbing/electrical experience.
- A PLUS: 0-2 years relevant work experience preferred.
Skills
- Electrical, mechanical, diesel, fusion experience depending on business unit.
- Work without direct supervision.
- Technically sound.
- Experience with Microsoft Office including smart devices.
- Must have customer service experience.
- Demonstrates critical thinking and troubleshooting ability.
- Synthesizes technical information and communicates it clearly.
- Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways.
Benefits
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Pay
Details regarding pay are not specified in the job posting.
Schedule
Details regarding schedule are not specified in the job posting.
Qualifications
Education & Experience Requirements:
- HS diploma or equivalent.
- Ability to pass background check & pre-employment drug screen.
- Water treatment experience preferred.
- HVAC/plumbing/electrical experience.
- A PLUS: 0-2 years relevant work experience preferred.
Skills
- Electrical, mechanical, diesel, fusion experience depending on business unit.
- Work without direct supervision.
- Technically sound.
- Experience with Microsoft Office including smart devices.
- Must have customer service experience.
- Demonstrates critical thinking and troubleshooting ability.
- Synthesizes technical information and communicates it clearly.
- Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways.
Company Information
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Company Culture
Xylem is committed to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology!
Equal Opportunity Employer
Xylem is an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, fostering an inclusive environment free from discrimination or harassment.