Field Service Technician

About the role

CFS Technologies is seeking a Service Technician to join our team. The ideal candidate will travel the surrounding area to provide preventative and/or responsive maintenance on our handwashing systems for trusted customers.

Responsibilities

• Review design specifications to understand the scope, requirements, and function of our products
• Travel to client locations to perform various diagnostic and preventative routines
• Conduct testing to ensure products perform according to user requirements and within established guidelines
• Ensure products meet company and customer quality and product integrity requirements
• Identify, log, and correct malfunctions or defects in product performance
• Troubleshoot and resolve issues with equipment, devices, or products
• Assist with root cause analysis for product defects in the field and implement corrective action for products
• Use various machines and hand tools to accomplish assigned tasks
• Ensure compliance with health and safety laws, regulations, and best practices, including protective equipment where required
• Inventory tools, parts, and supplies periodically and communicate needs to supervisor in a timely fashion

Requirements

• Experienced in machine maintenance (2+ years preferred)
• Familiar with basic plumbing, mechanical, and electrical operations
• Willing and able to travel regularly for work, up to 80% of the time
• Proficient in Microsoft Office Suite or related software as necessary to complete logs or records
• Detail-oriented and consistent
• Able to read and understand blueprints and schematics
• A team player and able to effectively operate in group environment
• Self-motivated and able to work independently
• Goal-oriented and able to manage time and meet specific deadlines
• Able to work with hand tools, including drills, saws, and grinders on occasion
• Proficient in simple English reading, writing, and basic mathematics (high school diploma or GED equivalent)
• Able to regularly perform the following physical requirements, with or without accommodations:
• Prolonged periods of standing, sitting, leaning, crouching, and reaching to perform repetitive tasks
• Manual dexterity and hand-eye coordination to evaluate, test, and modify equipment with or without hand tools as needed
• Ability to differentiate between colored wires, tabs, and electronic components
• Must be able to crouch, bend, reach, and lean to inspect equipment
• Prolonged periods of standing and moving about in various client environments

Benefits

• $60,000.00 – $65,000.00 annual salary to start (plus monthly bonus)
• Payroll every other Thursday
• A comprehensive benefits package including Medical, Dental, Vision, Life, Disability, and 401(k) with company contributions
• 3 weeks annually of paid-time-off and sick leave accrual, with increases based on tenure
• Paid company holidays

Pay

• $60,000.00 – $65,000.00 annual salary to start

Schedule

• Typical travel schedules are Monday - Thursday, often overnight
• Friday designated as a work-from-home day for administrative tasks, meetings, training, etc.