Field Service Technician

About the role

Join KEYENCE as an Entry-Level Field Service Technician. This position is based at the KEYENCE Engineering Services Facility in Itasca, IL.

Responsibilities

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
• Travel regularly to customer sites to assist with equipment integration and verify proper operation
• Optimize product configuration, including mechanical and digital adjustments
• Provide guidance on product integration, operation, and troubleshooting
• Maintain records of customer interactions and compile post-visit summary reports
• Prepare KEYENCE equipment for customer use

Requirements

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
• Ability to lift 30–70 lbs. of equipment, including overhead
• Ability to climb a step ladder and use hand tools/electronic devices
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
• Valid driver’s license
• Proficiency in English (secondary language a plus)
• High attention to detail and strong communication skills
• Analytical skills for troubleshooting and product adjustments
• Integrity and dependability in handling confidential information and meeting deadlines

Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
• Ability to lift 30–70 lbs. of equipment, including overhead
• Ability to climb a step ladder and use hand tools/electronic devices
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
• Valid driver’s license
• Proficiency in English (secondary language a plus)
• High attention to detail and strong communication skills
• Analytical skills for troubleshooting and product adjustments
• Integrity and dependability in handling confidential information and meeting deadlines

Benefits

• Medical
• Dental
• Vision
• 401K match
• Average 4 weeks PTO in first full year

Pay

Total Compensation (Base + Bonus): $68,281

Schedule

Travel 50–60% of the time, including overnight, weekends, and holidays as needed

What We Offer

• Base Salary: $54,890
• Bonus Target: $13,391 annually (performance-based), paid quarterly
• Career Growth: Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one of the World’s Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

Nearest Major Market

Chicago