Field Service Technician

Location: Concord, NC 28146

About the Company

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and over 500 retail locations in more than 80 countries. Our global sales and service network provides customers with local resources for material handling equipment, fleet management solutions, warehouse products, and support services. At Crown, we cultivate a culture of passionate people and inspired innovation, supporting employees in achieving their professional goals.

Responsibilities

• Troubleshoot, diagnose, and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Requirements

• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.
• Less than 2 years of related experience.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems, hydraulics, and internal combustion engines.
• Ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, or knowledge of testing equipment.
• Familiarity with tools such as common hand tools, electrical/air tools, torch, arc welder, and testing equipment.
• Industry-related training.
• Ability to read and understand service manuals, plan, and follow through.

Crown will only employ those who are legally authorized to work in the United States. This position is not eligible for sponsorship.

Benefits

• Health/Dental/Vision/Prescription Drug Plan.
• Flexible Benefits Plan.
• 401K Retirement Savings Plan.
• Life and Disability Benefits.
• Paid Parental Leave.
• Paid Holidays and Vacation.
• Tuition Reimbursement.
• Award-winning service training for technicians.
• Company vehicle for field service technicians.
• Tool Insurance.
• No flat rate pay structure.
• 40 hours per week plus overtime.
• Uniforms and specialty tools provided.
• Primarily 1st shift schedule.
• Career advancement opportunities.