Field Service Techniciam II - 176357

About the role

Zachary Piper Solutions is seeking a Field Service Technician II to join a leading wireless communications provider in Quincy, Massachusetts. This 100% onsite, local field-based role supports radio systems for commercial and public-sector customers. The Field Service Technician II will configure and service communications equipment, resolve technical issues independently, and provide hands-on customer support to keep essential systems running reliably.

Responsibilities

• Install, program, troubleshoot, repair, and maintain two-way radio systems, including UHF/VHF and 800/900 MHz equipment, repeaters, base stations, and dispatch consoles.
• Create and modify radio programming codeplugs, including configurations with 12+ channels, trunking, and multiple zones.
• Troubleshoot BDA/DAS, wireless broadband, microwave, and related communications systems.
• Diagnose RF, networking, and electronic issues using test equipment, schematics, wiring diagrams, and technical documentation.
• Provide onsite customer support, recommend appropriate equipment, and support regional projects with occasional overnight travel and on-call responsibilities.

Qualifications

• 3+ years of experience installing, troubleshooting, repairing, or programming two-way radio or wireless communications systems.
• Hands-on experience with Motorola, Kenwood, ICOM, Vertex, Harris, or EF Johnson equipment.
• Understanding of RF propagation, two-way radio theory, repeaters, base stations, antennas, duplexers, and multicouplers.
• Experience operating RF/electronic test equipment and interpreting schematics and technical diagrams.
• BDA/DAS experience and Motorola, ETA, NICET, CET, or OSHA certifications preferred.
• Candidates without applicable certifications may be considered with the expectation of obtaining them within six months of employment.
• Valid driver’s license and availability for regional travel, occasional overnight travel, and on-call support.

Benefits

• Salary range: $55,000–$75,000 annually, depending on experience.
• Comprehensive benefits: Medical, Dental, Vision, 401k Match, Paid Holidays, and PTO.
• Additional perks: Company Vehicle and Tuition Reimbursement.