Field Service Technical Trainer - Aurora, IL

Key Responsibilities

• Train, coach, and develop Field Service Technicians and trainees
• Provide technical support (phone & on-site) for CMMs, vision systems, linear scales, and related equipment
• Develop and implement training programs aligned with A2LA quality standards
• Conduct field audits to ensure technician competency and compliance
• Troubleshoot and resolve complex technical issues
• Collaborate with internal teams to support technicians and customers
• Coordinate and administer ongoing training programs
• Maintain and distribute technical documentation and updates
• Stay current on new products and training developments

Qualifications

• Ace in Associate degree (or equivalent experience)
• 5+ years of technical experience in field service, manufacturing, or related environment
• Experience with precision measuring equipment (CMM, vision systems, etc.) preferred
• Strong troubleshooting and communication skills
• Experience in training, mentoring, or coaching technicians preferred
• Valid driver’s license required

Schedule & Travel

• Monday–Friday, 8:30 AM – 5:00 PM
• Travel up to 35% (including customer and field visits)

Compensation & Benefits

• Salary: $82,000 – $90,000
• Minimum 17 days PTO + 10 paid holidays
• Year-end company shutdown
• Medical, Dental, Vision & Life Insurance
• STD, LTD & Employee Assistance Program
• 401(k) with company match
• Tuition Reimbursement
• Service Recognition Program
• Company Vacation House (Florida)