Field Service Tech I, Busbar - Atlanta

About the Role

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service, and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB, and metering communications, as well as mechanical repairs and modifications. The role requires establishing, promoting, and maintaining excellent rapport with customers, co-workers, sales representatives, and other stakeholders while maintaining continuous communication with the CRC, Supervisor, and direct manager.

Responsibilities

• Assist in start-up commissioning, integration, emergency service, and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB, and communications systems.
• Evaluate the operating conditions of equipment.
• Interact comfortably with all levels of internal and external customers.
• Manage your own schedule with self-motivation.
• Respond to emergency calls at the customer’s request.
• Strive to provide all customers a "first time fix" for their equipment.
• Provide accurate and timely communication to internal and external customers.
• Monitor and ensure compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc.
• Drive continuous improvement.
• Foster a customer-first mindset.

Requirements

• High School Diploma or GED.
• ASMET or 1+ years of hands-on experience in an electrical environment.
• Basic training in electrical theory and technologies.
• Basic knowledge of electrical/electronic test equipment and fundamentals.
• Mechanical aptitude.
• Standard computer skills including MS Outlook, Word, and Excel.
• Valid driver’s license.
• Specific vision abilities: close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Physical & Environmental Demands

• Medium lifting (30 lbs. – 45 lbs.).
• Heavy lifting (over 50 lbs.).
• Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders).
• Frequent driving (car, van, truck).
• Exposure to extreme cold (below 32°F) and extreme heat (above 100°F).
• Noise level: medium/high (need to shout to be heard).
• Working around moving machinery (fork-lifts, tractors).
• Protective equipment required (earplugs, gloves, eyewear, respirator, mask, etc.).
• Work outdoors (no effective protection from weather).

Additional Information

Travel required: 80%. Due to the safety-sensitive aspect of the role, candidates must successfully pass a drug test prior to employment and complete a pre-employment background check. Work authorization: Vertiv will only employ those legally authorized to work in the United States; sponsorship is not available for this position.

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics, and ongoing services to enable vital applications to run continuously, perform optimally, and grow with business needs. The company solves challenges in data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling, and IT infrastructure solutions and services. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and operates in more than 130 countries.

Vertiv’s core principles include Safety, Integrity, Respect, Teamwork, Diversity & Inclusion. Strategic priorities focus on Customer Focus, Operational Excellence, High-Performance Culture, Innovation, and Financial Strength. Key behaviors include owning responsibilities, acting with urgency, fostering a customer-first mindset, thinking big, leading by example, driving continuous improvement, and promoting transparent communication.