Field Service Team Lead

About the role

Bring your energy to Aggreko as a Field Service Team Lead based in Santa Fe Springs, CA. Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on.

Responsibilities

• Assisting in the efficient operation of service centers and their SCM.
• Working in tandem with SCM, STL provides vital support in carrying out key responsibilities providing the necessary support to SCM in overseeing the span of control within the service centers.
• The collaborative efforts of SCM and STL are instrumental in maintaining the overall effectiveness and success of service center operations.
• Support a team of technicians to deliver optimal operational results, together with the Technician Lead.
• Share accountability for technician supervision and scheduling, together with WFS.
• Ensure high team performance and capability through daily leadership, coaching, development, and corrective actions.
• Ensure timely maintenance and guarantee asset availability and reliability both before delivery and during operation.
• Manage equipment transfer requests and confirm all units are green carded' and fully functional for deployment.
• Maintain accurate records of yard-based assets and inventory, oversee parts supply and core returns, and monitor service material costs in line with budget and KPIs.
• Ensure accurate and timely submission of commissioning reports, test reports, rental log sheets, performance sheets, KPI sheets, and decommissioning reports to facilitate final customer payments.
• Review and certify technician expense reports in Concur.
• Prepare requisitions and confirm receipt of supplies, parts, and fleet.
• Execute customer contracts and deliver services in line with Aggreko standards.
• Ensure strict adherence to company policies and procedures.

Requirements

• Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training.
• Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities.
• Ability to prioritize and respond with the appropriate sense of urgency.
• Experience in operations or the rental industry.
• Excellent ability to operate under minimal supervision.
• Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs.

Qualifications

• Availability to work the assigned schedule, travel to work locations (if needed) and be on standby for work outside of regularly scheduled shifts.
• Must be able to stand, walk and sit for prolonged periods of time; and be able to walk over uneven terrain with functional balance that does not require any special assistive devices.
• Must be able to move the extremities and spine through a functional range of motion that will permit work to be safely performed from ground / floor level to full overhead level.
• Must have good finger dexterity to manipulate small items, functional hand-eye coordination, and functionally grip with adequate strength to safely hold tools and stair railing or ladders.
• Must be able to safely meet the physical demands outlined in the Essential Physical Capacities Assessment and pass the post-offer physical abilities assessment, which includes being able to lift (60 lbs), push/pull (80 lbs), carry (60 lbs), climb stairs and ladders as well as a combination of climbing while carrying objects (15 lbs), stoop, kneel and squat.

Benefits

• Full-time leadership role based in Santa Fe Springs, CA.
• Pay range $95,000 to $125,000 per year and industry-leading benefits.
• Continuous learning and career development opportunities.
• A safety-first culture where your team’s wellbeing is paramount working on brand new technology.
• Annoyance with an annual bonus Program.
• No premium cost medical plan option available.

Pay

• $95,000 to $125,000 per year

Schedule

• Full-time