Field Service Supervisor

About the role

Responsible for overseeing field service operations, ensuring customer satisfaction, and managing team performance.

Responsibilities

• Oversee daily field service activities
• Manage and motivate a team of field technicians
• Ensure timely and efficient completion of service calls
• Resolve customer complaints and issues promptly
• Monitor and improve service quality metrics
• Collaborate with internal departments to resolve complex issues

Requirements

• Bachelor’s degree in a related field
• At least 3 years of supervisory experience in a similar role
• Proven ability to manage teams and resolve conflicts
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite

Qualifications

• Valid driver’s license
• Willingness to travel as needed

Skills

• Customer service orientation
• Team leadership
• Problem-solving abilities
• Time management

Benefits

• Competitive salary
• Health insurance
• Flexible work schedule
• Professional development opportunities

Pay

• $50,000 - $60,000 annually

Schedule

• Monday through Friday, 8:00 AM - 5:00 PM