Field Service Specialist II-WA

About the role

As a Field Service Specialist II, you will provide specialized repair and maintenance services for diagnostic imaging (radiology, nuclear medicine, ultrasound, etc.) and biomedical equipment, expanding on FSS I duties. Daily, you will primarily repair and maintain intermediate imaging equipment (DR, basic CT/CT Sim, oncology, Vascular/Specials), leveraging training to reduce contract dependency. You will lead within Clinical Engineering, assisting FSS with imaging equipment repair, and manage service emergencies and communications with stakeholders. Your duties also include parts ordering, Account Manager coverage, identifying new service opportunities, analyzing cost histories for expense reduction, and supporting general biomedical equipment as needed.

Responsibilities

• Repair and maintain intermediate imaging equipment (Digital Radiography units, basic CT, CT Sim, basic oncology and Vascular/Specials systems) more than 60% of the time.
• Utilize training opportunities to significantly reduce contract dependency for the same equipment.
• Lead within the Clinical Engineering department, providing oversight and assistance to FSS for efficient and cost-effective repair and maintenance of imaging equipment.
• Handle all service emergencies and necessary communications with vendor, department, and Clinical Engineering CE Manager.
• Order parts and supplies necessary for servicing Diagnostic Imaging and Biomedical equipment.
• Provide coverage and support for CE Manager during manager’s absence.
• Support general biomedical equipment as needed.

Requirements

• Required: Associates degree or equivalent in Electrical Engineering, Biomedical or Mechanical Engineering or related field, equivalent military education, graduate of technical program, or equivalent training validated through training certificates or equivalent experience, upon hire.
• Minimum of five years’ experience servicing medical imaging equipment such as General X-Ray (including Rad Rooms, Portables and C-Arms), upon hire.
• Preferred: Certified Radiology Equipment Specialist, upon hire.

Pay

$48.60 – $80.18 per hour