Field Service Representative II
First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business.
About the role
In support of Marine Corps Systems Command (MARCORSYSCOM), the Field Service Representative (FSR) II shall diagnose, troubleshoot, repair, and perform routine preventive maintenance and logistical management activities on all designated USMC systems and components. The FSR will assist with onsite installation of systems and training Marines assigned to Marine Expeditionary Units (MEUs), Explosive Ordnance Disposal (EOD) units, and other Marine Corps units/activities.
Location: Charleston, SC
Travel required: 20% (to include OCONUS)
Responsibilities
- Offer technical support to USMC systems end users
- Support repairs and maintenance on current and future USMC systems
- Inspect, issue, recover, repair and account for individual components of USMC systems in accordance with client references
- Assist with the repair, maintenance, and installation of all USMC system variants
- With the aid of technical manuals, install designated equipment onto various USMC vehicle platforms
- Utilize CMPro (inventory management system) for recording all logistics and work order activities
- Train Marine units/users on maintenance and operation of systems
Requirements
- Must have an active DoD Secret clearance
- Bachelor’s degree + 2 years experience - OR - prior military with relevant experience
- Sound understanding of electronics and basic EW principles
- Proficiency in system diagnostic analysis to determine and replace defective system components
- Strong communication skills (verbal and written) for operational feedback and reporting
- Experience utilizing Microsoft Office Suite and Adobe
- Experience utilizing CMPro (preferred but not required)
- Must possess or be able to obtain a U.S. passport
- Detail oriented, organized, and ability to multi-task
Physical Requirements
- Regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard
- Specific vision abilities required by this job include close vision due to computer work
- Light to moderate lifting may be required
- Regular, predictable attendance is required; including quarter-driven hours as business demands dictate
Work Environment
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
- Ability to work in a confined area
- Ability to sit at a computer terminal for an extended period
Benefits
- Medical, dental, and vision insurance
- Life insurance, short-term disability (STD), and long-term disability (LTD)
- Paid holidays and paid time off (PTO)
- 401(k) plan with company match