Jobs · Customer Service · Iowa

Field Service Representative - Chemical Water Treatment

Veolia | Water Tech · Waterloo, IA · 5 days ago
On-siteCustomer ServiceFull-time

About the role

Join Veolia as a Field Service Representative (FSR) in our Chemical Solutions and Monitoring (CSM) division and advance your career in hands-on technical service and sustainability!

Responsibilities

  • Technical Service & Installation
    • Install, commission, and service chemical feed equipment, pumps, controllers, and instrumentation systems at customer locations
    • Obtain samples and perform water testing to include pH, conductivity, hardness, silica, PTSA, etc., and enter data into Veolia’s trending platform (Insight)
    • Customer Consultation
      • Act as technical consultant providing expert recommendations, training, and solutions to customer management and technical teams
    • System Optimization & Troubleshooting
      • Perform water analysis, calibrate equipment, program controllers, conduct preventative maintenance, and diagnose/resolve system issues through remote support technologies and on-site interventions
    • Documentation & Compliance
      • Maintain detailed service reports, inventory management, and ensure all safety protocols are followed
    • Territory Management
      • Support multiple customer sites within assigned territory, coordinating with sales teams for optimal service delivery

    Qualifications

    • Education & Experience
      • Technical degree/diploma in Electrical, Electronic Technology, Instrumentation, Mechanical Engineering, or related discipline preferred; a high school diploma or GED is required
      • 2-5 years of experience in instrumentation and electronics, plant operations/maintenance, or equivalent technical training
      • Familiarity with water treatment processes and industrial equipment preferred
    • Physical Requirements
      • A full valid driver's license and willingness to travel (a learner's permit or G1/G2 class will not qualify)
    • Key Characteristics
      • Strong troubleshooting abilities for electrical and mechanical systems
      • Excellent communication and customer service skills
      • Self-motivated with ability to work independently and manage multiple priorities
      • Safety-minded approach with ability to work in various industrial environments
    • Additional Information
      • Why Veolia?
        • Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect
      • Benefits:
        • Medical, Dental, & Vision Insurance
        • Starting Day 1!
        • Life Insurance
        • Paid Time Off
        • Paid Holidays
        • Parental Leave
        • 401(k) Plan
        • Flexible Spending & Health Savings Accounts
        • AD&D Insurance
        • Disability Insurance
        • Tuition Reimbursement

    Why Veolia? Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

    Ready to advance your leadership career while making a difference in water treatment and sustainability? Apply today!

    At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers, and because our people are our greatest assets, we also offer competitive compensation and benefits.

Similar jobs