Field Service Representative

Zachary Piper Solutions is seeking a Field Service Representative to support a defense-focused organization delivering advanced communications, networking, and tactical data link capabilities to military customers. This position is onsite in San Diego, CA with up to 75% domestic and international travel.

About the role

The Field Service Representative will provide hands-on technical support, troubleshooting, integration, testing, and operational support for networked communication systems in field and operational environments. This is an opportunity to directly support mission-critical communications that enable military readiness and operational success.

Responsibilities

• Provide onsite technical support, troubleshooting, and operational assistance for tactical communications and networked communication systems.
• Interface directly with military units and communication squadrons while serving as a technical liaison for system deployment and support activities.
• Install, configure, and maintain Linux and Windows servers, virtual environments, and enterprise network infrastructure.
• Deploy, monitor, and troubleshoot network devices including switches, routers, firewalls, and communication systems supporting tactical operations.
• Develop test plans, technical documentation, troubleshooting procedures, system configurations, and support live field testing activities.

Requirements

• 4+ years of experience in networking, systems administration, telecommunications, testing, or related IT environments.
• Strong experience with Linux administration, Windows systems, network troubleshooting, routing, switching, VLANs, IP networking, LAN/WAN technologies, and military communication systems.
• Hands-on experience supporting Tactical Data Links such as Link 16, CDL, TTNT, SADL, and other waveform technologies.
• Experience troubleshooting radio systems, communication platforms, and network security devices including firewalls, IDS, IPS, and NGFW solutions.
• Knowledge of Marine Corps communications environments, communication squadrons, and operational military networking concepts strongly preferred.
• Active Secret Clearance required or the ability to obtain and maintain a Secret Clearance.

Pay

Salary Range: $100,000 - $145,000 depending on experience

Benefits

• PTO
• Paid Holidays
• Medical, Dental, Vision
• 401K
• Tuition Reimbursement
• Sick Leave as required by law